Can't run Office after new hard drive install

  • Thread starter Thread starter Marc J
  • Start date Start date
M

Marc J

I'm running Office XP on Win XP SP2. I just installed a
new hard drive (WD1200JBRTL) and used the software from
WD (Data Lifeguard Tools) to transfer all files from my
old hard drive. Most things appear to work fine, however
I can't get Office to run without error. When starting
Outlook, I get the "Preparing to install" popup and then
a pop up that says "An error occurred and this feature is
no longer functioning properly. Please run Setup and
select "Repair..." to restore this application.". If I
hit Send/Receive, it tells me the operation failed. If I
try running Setup, a pop up says "This patch package
could not be opened. Verify that the patch package
exists and that you can access it, or contact the
application vendor to verify that this is a valid Windows
Installer patch package." I get similar errors when
trying to load Excel or Word. HELP!
 
I'm running Office XP on Win XP SP2. I just installed a
new hard drive (WD1200JBRTL) and used the software from
WD (Data Lifeguard Tools) to transfer all files from my
old hard drive. Most things appear to work fine, however
I can't get Office to run without error. When starting
Outlook, I get the "Preparing to install" popup and then
a pop up that says "An error occurred and this feature is
no longer functioning properly. Please run Setup and
select "Repair..." to restore this application.". If I
hit Send/Receive, it tells me the operation failed. If I
try running Setup, a pop up says "This patch package
could not be opened. Verify that the patch package
exists and that you can access it, or contact the
application vendor to verify that this is a valid Windows
Installer patch package." I get similar errors when
trying to load Excel or Word. HELP!
Click to expand...

If your old harddrive was dying (that being the reason you got the new
drive) then it's not unexpected for some of your software to have been
screwed up.

Anyhow, why not just install Office from the discs?
 
I figured it out. Some Office installer files were
corrupt so I had to download msicuu2.exe from Microsoft
which would then allow me to uninstall and reinstall.
After reinstalling, it worked.
 
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