HP Pavilion computers have a hidden partition which contains the files necessary
to restore your PC to its original factory condition. Please read and follow these
instructions carefully:
HP Pavilion Desktop PCs - Performing a Full System Recovery in Microsoft Windows XP
http://h10025.www1.hp.com/ewfrf/wc/famiDocument?product=12455&cc=us&lc=en&dlc=en&docname=bph07145
Note: HP offers both a "destructive" and "non-destructive" method....use the
"non-destructive" method first. Read the section titled:
"Recovering the system without using Windows"
Note: You must return your HP computer to the exact same hardware configuration
as it was originally. Disconnect all peripheral hardware devices except for the monitor,
keyboard and mouse.
HP Instant Support Professional Edition
http://instantsupport.hp.com/euserv/jsp/hpinstantsupport.jsp
Obtaining HP PC Recovery CDs
http://h10025.www1.hp.com/ewfrf/wc/famiDocument?product=12455&dlc=en&lc=en&cc=us&docname=bph07143
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
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| Hello Help,
| I shut down my computer running xp pro and now I can't get
| pass the logo and sorry for my inconvience screen.
|
| Made the 6 boot disks and installed but the it asks for
| the cd. My system came preinstalled by Hp. no command
| prompt to try and access utilities.
|
| WHAT CAN I DO SHORT OF PURCHASING A RETAIL COPY FOR THIS
| ISSUE??
|
| please help
