can't recieve emails

  • Thread starter Thread starter Sophie
  • Start date Start date
S

Sophie

I have been using this fine for sometime but today it stopped working. This
is the message I get.

Account: '(e-mail address removed)', Server:
'mail.fabricoftheuniverse.co.uk', Protocol: POP3, Server Response: '.', Port:
110, Secure(SSL): No, Error Number: 0x800CCC18

Can anyone help me?
 
One thing you should try as a possible quick fix is to delete that
mail account, restart Windows Mail, then recreate that account.

If no improvement, check the following setting:
Go to Tools, Accounts, select that mail account, Properties, Servers.
The box for "Log on using Secure Password Authentication" must
be unchecked.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
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