Can't reboot from safe mode

[Victor]

Every time I go into safe mode (command prompt) to defrag
or whatever and then I try to reboot using a ctl-alt-del my
pc goes to the blue shuting down screen and then just
hangs. I have to manually boot using the on/off switch.
Is this normal?

 

[Chase Overmire]

That sounds like something Windows 98 would do, is the
machine you are running AT or ATX?

 

[Victor]

AT? ATX? Not sure what you mean. These are my pcs specs:

Computer:
Operating System
Microsoft Windows XP Home Edition
OS Service Pack
Service Pack 1
Computer Name
VICTORD

Motherboard:
CPU Type
Intel Celeron 4, 1716 MHz (4.25 x 404)
Motherboard Name MSI
P4MAM-L (MS-6787) (3 PCI, 1 AGP, 2 DIMM, Audio, Video,
LAN)
Motherboard Chipset VIA
VT8751A Apollo P4M266A
System Memory 480
MB (DDR SDRAM)
BIOS Type
Award (07/16/03)
Communication Port
Communications Port (COM1)
Communication Port
Printer Port (LPT1)

Display:
Video Adapter S3
Graphics ProSavageDDR (32 MB)
3D Accelerator S3
SuperSavageDDR
Monitor
Sharp LL-T19D1-B [NoDB] (4D000802)

Input:
Keyboard
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse
HID-compliant Cordless Mouse