can't read file error in tasks public folder trying to open saved

[Guest]

user cannot open saved word doc in task that exists in shared public folder.
the user has owner permissions to the folders. the word doc can be opened by
me, as i originally created the public folder.

 

[Guest]

outlook 2003, exchange server 2003

 

[Guest]

outlook 2003 version 11.359.6360 sp1 the complete error message when
attempting to open the .doc is:
Can't read file: order status complete.doc. right click the folder you
want to create the file in, and then clidk properties on the shortcut menu to
check your permissions for the folder.

 

[Brian Tillman]

outlook 2003 version 11.359.6360 sp1 the complete error message when
attempting to open the .doc is:
Can't read file: order status complete.doc. right click the folder
you want to create the file in, and then clidk properties on the
shortcut menu to check your permissions for the folder.

Possible Outlook Secure Temp Folder problem. First, Close Outlook and clear
your Temporary Internet Files. If that doesn't work (and with Outlook
closed again), open a command prompt window and enter the following:

cd %UserProfile%\Local Settings\Temporary Internet Files
dir /a

Look for a folder whose name starts with OLK. Suppose you find OLKA25.
Enter the following command:

rmdir /q /s OLKA25

Exit the command prompt window and restart Outlook. Try again.