Cant open word or xl attachments in 2007

  • Thread starter Thread starter Craig Innes
  • Start date Start date
C

Craig Innes

I cant view email attchments sent to me in word or excel when sent to me in
an older version of Office.
 
Hello Craig

Craig said:
I cant view email attchments sent to me in word or excel when sent to me in
an older version of Office.
Click to expand...

Word 2007 can certainly open, say, *.doc files from Word 97 to Word
2003. Can you try these attachments on a different installation with
Word 2007? On a different installation with an earlier version of Word?

If the attachment doesn't open there, there's a couple of things which
could've gone wrong: the attachment went havoc sometime between the
sender and you; or it ain't a Word file to start with (or a much older
version than I'd like to think of).

HTH
Robert
 

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