can't open .rtf file

  • Thread starter Thread starter Rob
  • Start date Start date
R

Rob

When attempting to open an rtf attachment I am getting the
following message, "Can't create file: filename.rtf. Right-
click the folder you want to create the file in, and then
click Properties on the shortcut menu to check your
permissions for the folder."

I do not get this message on all .rtf files though. Any
ideas?

Thanks
 
Does the error happen when you save the attachment to your hard drive?
 
I've had this problem only on OEM copies of Office XP
pro. The solution that has worked for me is arduous but
successful. I have to create a dummy user on the
problematic system, then move all of the user information
into the dummy user, the re-create the user account
(delete then add), then move all of the user information
back from the dummy, then delete the dummy.

Try adding a user to your OS and see if that new user can
open the RTF attachments. I'll bet it can.

I have this problem re-occurring every now and then on
all 4 OEM copies of Office XP Pro.

If someone has a better fix, I'd love to hear it.
 
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