Can't Open or Delete an item in the inbox

  • Thread starter Thread starter K Lycett
  • Start date Start date
K

K Lycett

I have sent a "Task request" to other people using Outlook, however
when they try to open it or delete it they got the following error
message:

"outlook cannot do this action on this type of attachment"

How can they delete this from their inbox area?

I have seen several posts about this but no replies - does this mean
there is no answer?

Many thanks

Kevin Lycett
 
Hi,
I have exactly the same problem. When sending a "task request" to someone
via internet and not using exchange server but only the internet mail
function they receive the mail in the inbox. When trying to open this they
get the error message "can't open this item. Outlook cannot do this action on
this type of attachment" It cannot be deleted by using "del" (I have read
elsewhere that you can use SHIFT+DEL to delete it, haven't tried this yet).
Moreimportantly what can be done to rectify this as I have tried both Windows
XP (10) and 2003 (11) still with the same result. I can use the function
without any problem to other users. This error only happens to one specific
user running Windows XP Home. All patches for both operating system and
Office are fulle updated via Windows/Office update.
Any help on how to resolve/bypass this problem would be highly appreciated.

Thanks
RVK
 
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