Can't open Excel or get Office Updates

  • Thread starter Thread starter Tom G
  • Start date Start date
T

Tom G

I am suddenly encountering 2 problems:

Problem 1: When I try to go in to open Excel I get a
Windows Installer pop-up. Then its goes to Windows
Installer and I get an error message saying" the feature
you are trying to use is on a network resource that is
unavailable.

Then I get Error 1706. Setup cannot find the required
files. The patch
\\Puma\base\software\desktop\officexp\PROPLUS.MSI cannot
be found

Problem 2: I am also running into a similar problem when
trying to download the latest office updates such as the
MS Word and Excel Security patches the download says I
should install. I get the same type of message concerning
PROPLUS.MSI. I usually go into both Windows Update and
Office update to stay up to date but now it won't allow
me to download the latest security patches.

According to my profile I have the following version of
Office - MSOffice XP Professional Version 2002 SP1.
 
Tom G said:
Problem 1: When I try to go in to open Excel I get a
Windows Installer pop-up. Then its goes to Windows
Installer and I get an error message saying" the feature
you are trying to use is on a network resource that is
unavailable.

Then I get Error 1706. Setup cannot find the required
files. The patch
\\Puma\base\software\desktop\officexp\PROPLUS.MSI cannot
be found

Reinstall the SP1 for Office XP. If this does not help, use the
"Detect and Repair" feature that is available from the Help menu in
all Office programs.
 
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