Can't open email attachments from Word/Exel

  • Thread starter Thread starter Lucretia Sims
  • Start date Start date
L

Lucretia Sims

Since I upgraded from Windows 98 to XP, I have been
unable to open email attachments from word or excel.
What do I need to do so I can open attachments?

Thanks.
 
1. Start Outlook Express.
2. On the Tools menu, click Options.
3. Click the Security tab, click to clear the "Do not allow attachments to be
saved or opened that could potentially be a virus" check box under
Virus Protection, and then click OK.

Applicable Microsoft Knowledge Base Article:

Cannot Open E-Mail Attachments in Outlook Express After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;q329570


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

-------------------------------------------------------------------------


| Since I upgraded from Windows 98 to XP, I have been
| unable to open email attachments from word or excel.
| What do I need to do so I can open attachments?
|
| Thanks.
 
Greetings --

Do you have Word and Excel installed?

Bruce Chambers

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