can't open attachments when sent to group

  • Thread starter Thread starter Paul
  • Start date Start date
P

Paul

Hi,

has anyone had the following problem, and any hints on
how to fix?

I have a user who sends a word document to 12 people (in
12 different locations/businesses) 10 of them can open
the document - 2 cannot.

If the document is sent to the 2 seperately (not as part
of a group e-mail) they CAN open it.

Does anyone have a solution?

Many thanks

Paul
 
Not sure this is of much comfort but we have a similar problem with XL files
that have to be saved B4 they can be opened. (This is what brought me here -
to look for a solution.) There may be some connection, I don't know.
 
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