Can't open attachments Microsoft Word or Adobe documents

  • Thread starter Thread starter gwen
  • Start date Start date
G

gwen

I recently had some computer trouble and now Windows Mail is not working
properly. When I am in Windows Mail, I can open either a Microsoft Word
attachment or an Adobe pdf attachment exactly one time (one or the other, but
not both). Then when I get out of the document and try to re-open it or get
into another attachment, nothing happens -- I can't open anything up. If I
get completely out of Windows Mail and back into Windows Mail, I can open
exactly one attachment one time again.

Any ideas how to fix this?

Thanks for any help
 
gwen said:
I recently had some computer trouble and now Windows Mail is not working
properly. When I am in Windows Mail, I can open either a Microsoft Word
attachment or an Adobe pdf attachment exactly one time (one or the other,
but
not both). Then when I get out of the document and try to re-open it or
get
into another attachment, nothing happens -- I can't open anything up. If
I
get completely out of Windows Mail and back into Windows Mail, I can open
exactly one attachment one time again.

Any ideas how to fix this?

Thanks for any help

Oddball problems in Windows Mail are often caused by interference
from an antivirus program. What if any antivirus programs do you
have?
 
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