Can't logon after restoring H/D

  • Thread starter Thread starter Earle
  • Start date Start date
E

Earle

After I restored a backup to a new hardrive, Outlook
tells me that logon credentials are incorrect. I have
verified that they are correct by going to the web access
of my inbox. The same password works fine there. Any
suggestons?
 
What version of Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Earle asked:

| After I restored a backup to a new hardrive, Outlook
| tells me that logon credentials are incorrect. I have
| verified that they are correct by going to the web access
| of my inbox. The same password works fine there. Any
| suggestons?
 
That would be Outlook 2002.

Is this machine connecting to Exchange? If yes, when you set up the account,
did the name resolve to the mailbox? What type of authentication are you
using? If you set it to none so you are prompted for your credentials, does
it work then?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Earle asked:

| The version of Outlook that comes with Windows XP Office
| Standard. Thanks.
|| -----Original Message-----
|| What version of Outlook?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Earle asked:
||
||| After I restored a backup to a new hardrive, Outlook
||| tells me that logon credentials are incorrect. I have
||| verified that they are correct by going to the web access
||| of my inbox. The same password works fine there. Any
||| suggestons?
||
||
|| .
 
I'm getting prompted for creditials whether I set the
authentication to password or none and both are telling
me I'm not providing the correct password or login, but I
know it's correct because it works on web access.
 
Milly,

-----Original Message-----
I'm getting prompted for creditials whether I set the
authentication to password or none and both are telling
me I'm not providing the correct password or login, but
Click to expand...
I
know it's correct because it works on web access.
-----Original Message-----
That would be Outlook 2002.

Is this machine connecting to Exchange? If yes, when
Click to expand...
you
set up the account,
did the name resolve to the mailbox? What type of authentication are you
using? If you set it to none so you are prompted for your credentials, does
it work then?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail
Click to expand...
sent
to my personal
account will be deleted without reading.

After searching google.groups.com and finding no
Click to expand...
answer,
Earle asked:
| The version of Outlook that comes with Windows XP Office
| Standard. Thanks.
|| -----Original Message-----
|| What version of Outlook?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Earle asked:
||
||| After I restored a backup to a new hardrive, Outlook
||| tells me that logon credentials are incorrect. I have
||| verified that they are correct by going to the web access
||| of my inbox. The same password works fine there. Any
||| suggestons?
||
||
|| .


.
Click to expand...
.
Click to expand...
 
Milly,

Would uninstall/reinstall make a difference?

Thanks
-----Original Message-----
I'm getting prompted for creditials whether I set the
authentication to password or none and both are telling
me I'm not providing the correct password or login, but
Click to expand...
I
know it's correct because it works on web access.
-----Original Message-----
That would be Outlook 2002.

Is this machine connecting to Exchange? If yes, when
Click to expand...
you
set up the account,
did the name resolve to the mailbox? What type of authentication are you
using? If you set it to none so you are prompted for your credentials, does
it work then?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail
Click to expand...
sent
to my personal
account will be deleted without reading.

After searching google.groups.com and finding no
Click to expand...
answer,
Earle asked:
| The version of Outlook that comes with Windows XP Office
| Standard. Thanks.
|| -----Original Message-----
|| What version of Outlook?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Earle asked:
||
||| After I restored a backup to a new hardrive, Outlook
||| tells me that logon credentials are incorrect. I have
||| verified that they are correct by going to the web access
||| of my inbox. The same password works fine there. Any
||| suggestons?
||
||
|| .


.
Click to expand...
.
Click to expand...
 
Milly,

Even when I uninstall & reinstall, it comes up with my
old creditials, as if something didn't completely
unistall. Is something being cached? Could that be the
jist of my problems?

THanks,

E.
 
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