Can't log out

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  • Start date Start date
G

Guest

Hello, and thanks for reading. I've had this problem for a little while and
I wonder if anyone knows what could be causing it. On the Windows XP home
edition that I have on my Dell desktop(I'm unsure of the model), which is
about three years old, there are five users that can log on (from the main
screen that comes up when you boot up the computer). Anyway, when any user
tries to log off through the start button, nothing happens. I used to be
able to log off using Ctrl+Alt+Del, but now that key sequence is completely
non-functioning. Any information would be useful, thank you so much.
 
NOTE: it's always wise to backup the registry before applying a reg fix. (or
at least export the appropriate keys.) Also note that "Fast User Switching"
is dependent upon the "Terminal Services" service.

1. Click Start | Run
2. Type "services.msc" (without quotes)
3. Check to see if the services "Terminal Services" and "Fast User Switching
Compatibility" is started.
If the service(s) is not started, set the startup type to "Automatic".
4. Restart the system.

If this does not solve the problem, the following reg fix may help.
Copy/Paste the following information into a blank Notepad document.
Save the file as FUSFIX.reg then doubleclick the file to apply.

--------------start copy below this line-----------------------

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\]
"AllowMultipleTSSessions"=dword:0000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService]
"ErrorControl"=dword:00000001
"ObjectName"="LocalSystem"
"Start"=dword:00000003
"Description"="Allows multiple users to be connected interactively to a
machine as well as the display of desktops and applications to remote
computers. The underpinning of Remote Desktop (including RD for
Administrators), Fast User Switching, Remote Assistance, and Terminal
Server."
"DisplayName"="Terminal Services"
"DependOnService"=hex(7):52,00,50,00,43,00,53,00,53,00,00,00,00,00
"Type"=dword:00000020
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
74,00,65,00,72,00,6d,00,73,00,72,00,76,00,2e,00,64,00,6c,00,6c,00,00,00
"Certificate"=hex:01,00,00,00,01,00,00,00,01,00,00,00,06,00,5c,00,52,53,41,31,\
48,00,00,00,00,02,00,00,3f,00,00,00,01,00,01,00,79,fd,d0,7a,a7,73,b5,a5,5a,\
9d,2d,88,2b,89,b0,df,bb,b7,60,25,5e,00,77,25,69,a5,0f,6d,85,73,e4,db,ab,5c,\
1c,da,a3,bc,44,68,f8,dd,ec,d9,eb,8c,f9,c7,99,3d,d4,4a,2e,72,03,13,2d,c8,8f,\
7f,8f,bf,8f,a6,00,00,00,00,00,00,00,00,08,00,48,00,e9,a4,bc,a5,8e,b2,4d,78,\
e7,26,20,36,12,a2,05,e1,a0,a3,8e,ad,01,9b,d1,a6,ee,d1,e0,ed,e8,bd,61,2c,a1,\
d8,1b,72,32,63,cb,8b,b5,05,2f,36,dd,ac,dc,ac,7d,b5,23,3f,c3,81,9c,f4,dc,73,\
d7,4e,a2,24,09,67,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Performance]
"Close"="CloseTSObject"
"Collect Timeout"=dword:000003e8
"Collect"="CollectTSObjectData"
"Open Timeout"=dword:000003e8
"Open"="OpenTSObject"
"Library"="perfts.dll"
"Last Counter"=dword:00000886
"Last Help"=dword:00000887
"First Counter"=dword:00000806
"First Help"=dword:00000807
"Object List"="2054 2176"
"Library Validation
Code"=hex:00,60,9f,30,0e,2c,c1,01,00,30,00,00,00,00,00,00
"WbemAdapFileSignature"=hex:7e,fd,21,14,ea,d1,ac,72,34,26,10,d7,19,2b,fb,32
"WbemAdapFileTime"=hex:00,60,9f,30,0e,2c,c1,01
"WbemAdapFileSize"=dword:00003000
"WbemAdapStatus"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Enum]
"0"="Root\\LEGACY_TERMSERVICE\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

---------------------end copy above this line---------------------
Restart the system after applying the patch.
 
thank you for your help; i'll try it in the morning. happy thanksgiving.

jopa66 said:
NOTE: it's always wise to backup the registry before applying a reg fix. (or
at least export the appropriate keys.) Also note that "Fast User Switching"
is dependent upon the "Terminal Services" service.

1. Click Start | Run
2. Type "services.msc" (without quotes)
3. Check to see if the services "Terminal Services" and "Fast User Switching
Compatibility" is started.
If the service(s) is not started, set the startup type to "Automatic".
4. Restart the system.

If this does not solve the problem, the following reg fix may help.
Copy/Paste the following information into a blank Notepad document.
Save the file as FUSFIX.reg then doubleclick the file to apply.

--------------start copy below this line-----------------------

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\]
"AllowMultipleTSSessions"=dword:0000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService]
"ErrorControl"=dword:00000001
"ObjectName"="LocalSystem"
"Start"=dword:00000003
"Description"="Allows multiple users to be connected interactively to a
machine as well as the display of desktops and applications to remote
computers. The underpinning of Remote Desktop (including RD for
Administrators), Fast User Switching, Remote Assistance, and Terminal
Server."
"DisplayName"="Terminal Services"
"DependOnService"=hex(7):52,00,50,00,43,00,53,00,53,00,00,00,00,00
"Type"=dword:00000020
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
74,00,65,00,72,00,6d,00,73,00,72,00,76,00,2e,00,64,00,6c,00,6c,00,00,00
"Certificate"=hex:01,00,00,00,01,00,00,00,01,00,00,00,06,00,5c,00,52,53,41,31,\
48,00,00,00,00,02,00,00,3f,00,00,00,01,00,01,00,79,fd,d0,7a,a7,73,b5,a5,5a,\
9d,2d,88,2b,89,b0,df,bb,b7,60,25,5e,00,77,25,69,a5,0f,6d,85,73,e4,db,ab,5c,\
1c,da,a3,bc,44,68,f8,dd,ec,d9,eb,8c,f9,c7,99,3d,d4,4a,2e,72,03,13,2d,c8,8f,\
7f,8f,bf,8f,a6,00,00,00,00,00,00,00,00,08,00,48,00,e9,a4,bc,a5,8e,b2,4d,78,\
e7,26,20,36,12,a2,05,e1,a0,a3,8e,ad,01,9b,d1,a6,ee,d1,e0,ed,e8,bd,61,2c,a1,\
d8,1b,72,32,63,cb,8b,b5,05,2f,36,dd,ac,dc,ac,7d,b5,23,3f,c3,81,9c,f4,dc,73,\
d7,4e,a2,24,09,67,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Performance]
"Close"="CloseTSObject"
"Collect Timeout"=dword:000003e8
"Collect"="CollectTSObjectData"
"Open Timeout"=dword:000003e8
"Open"="OpenTSObject"
"Library"="perfts.dll"
"Last Counter"=dword:00000886
"Last Help"=dword:00000887
"First Counter"=dword:00000806
"First Help"=dword:00000807
"Object List"="2054 2176"
"Library Validation
Code"=hex:00,60,9f,30,0e,2c,c1,01,00,30,00,00,00,00,00,00
"WbemAdapFileSignature"=hex:7e,fd,21,14,ea,d1,ac,72,34,26,10,d7,19,2b,fb,32
"WbemAdapFileTime"=hex:00,60,9f,30,0e,2c,c1,01
"WbemAdapFileSize"=dword:00003000
"WbemAdapStatus"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Enum]
"0"="Root\\LEGACY_TERMSERVICE\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

---------------------end copy above this line---------------------
Restart the system after applying the patch.

--
~john aka: jopa


HopelessUser said:
Hello, and thanks for reading. I've had this problem for a little while
and
I wonder if anyone knows what could be causing it. On the Windows XP home
edition that I have on my Dell desktop(I'm unsure of the model), which is
about three years old, there are five users that can log on (from the main
screen that comes up when you boot up the computer). Anyway, when any
user
tries to log off through the start button, nothing happens. I used to be
able to log off using Ctrl+Alt+Del, but now that key sequence is
completely
non-functioning. Any information would be useful, thank you so much.
 
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