can't load any program after dial-up to 'net

  • Thread starter Thread starter Carlos Andres
  • Start date Start date
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Carlos Andres

Sometimes, after connecting to the Internet using dial-up
(in XP's own network folder-no Trumpet Winsock or other
third party program), I can't open the MSN Messenger, the
MSN Explorer, the Yahoo! Messenger, or any other program,
whether in the HDD, the Start menu, or even the system
tray (toolbar next to the clock). I have tried exiting
the several programs I have on the system tray, but the
problem persists even after I do that. Often the Dial-Up
doesn't disconnect and close after I tell it do so, and I
go on unable to load any program. More than once I have
been forced to reset the computer, since the only way to
get the Dial-Up out of the way is to 'Log Off' or
restart, and even when I choose this through the Start
bar, the system doesn't do anything; the screen just
turns monocromatic, but doesn't proceed with the logging
off or restart process.

I have an AMD Duron 850Mhz processor, running on a MSI MS-
6380 LE mo'board (VIA VT8366 chipset), with 512 Mb of DDR
(200Mhz) RAM; a PC-Tel HSP 56 PCI Softmodem (with PC-
Tel's own latest drivers-MS's certified ones were
problematic), and an nVidia GeForce 2 200Mhz video card
with 64Mb of built-in DIMM RAM, plus a 20Gb. uDMA Maxtor
HDD and a Samnsung 52x CD-ROM.
 
Carlos said:
Sometimes, after connecting to the Internet using dial-up
(in XP's own network folder-no Trumpet Winsock or other
third party program), I can't open the MSN Messenger, the
MSN Explorer, the Yahoo! Messenger, or any other program,
whether in the HDD, the Start menu, or even the system
tray (toolbar next to the clock). I have tried exiting
the several programs I have on the system tray, but the
problem persists even after I do that. Often the Dial-Up
doesn't disconnect and close after I tell it do so, and I
go on unable to load any program. More than once I have
been forced to reset the computer, since the only way to
get the Dial-Up out of the way is to 'Log Off' or
restart, and even when I choose this through the Start
bar, the system doesn't do anything; the screen just
turns monocromatic, but doesn't proceed with the logging
off or restart process.

I have an AMD Duron 850Mhz processor, running on a MSI MS-
6380 LE mo'board (VIA VT8366 chipset), with 512 Mb of DDR
(200Mhz) RAM; a PC-Tel HSP 56 PCI Softmodem (with PC-
Tel's own latest drivers-MS's certified ones were
problematic), and an nVidia GeForce 2 200Mhz video card
with 64Mb of built-in DIMM RAM, plus a 20Gb. uDMA Maxtor
HDD and a Samnsung 52x CD-ROM.
Click to expand...

Thanks for the very complete post. However, I don't see where you've
scanned with a current antivirus program (meaning a version not earlier
than 2002 and using updated virus definitions). I also don't see where
you've removed spyware with Spybot Search & Destroy from
www.security.kolla.de and Ad-aware from www.lavasoftusa.com. Be sure to
update these programs before running them. These programs are free, so
run them both since they complement each other. It is best to run
antivirus and spyware removal tools in Safe Mode.

If you haven't done the above, do so. If you have, then please repost
with information about what you've already done and what ISP you are
using.

Cheers,

Malke
 
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