Can't install FP2003, install keeps giving error

  • Thread starter Thread starter Bill Dickerson
  • Start date Start date
B

Bill Dickerson

Greetings,
I have no other problems with the computer. Running XP
home.
Have other office components on this PC, including FP2002,
Publisher, Excel, Word, and Outlook. IE 6.xx as well. I
let Windows automatically download updates each week, so
it's pretty current.
I just paid for the FP2003 upgrade. Doing install, it says
it's removing 2002 and installing 2003. Each time, it
reaches a file and then gives error 1335 and halts with
the retry cancel ignore message. If I hit retry the
progress bar moves but the drive just crunches like mad
and the file shown never changes. I chose cancel, it
backed out, I rebooted, disabled the anti-virus, and
attempted again. This time it got further, to a DIFFERENT
file and halted again with error 1335. Nothing else is
running (short of the 1million things that Windows itself
runs). I can't get it to install! It simply halts part way
through on various files with error 1335 and I must hit
cancel.
Help!
Thanks,

Bill
(e-mail address removed)
(this is a Microsoft machine, almost every major app on it
is from MS)
 
Excellent. I tried using my DVD drive and it installed.
Weird, I've NEVER had any product not install from
my "main" CD drive. Even other MS products, Office,
FP2002, etc all installed. Whatever the reason, it worked
using the other drive.
Thanks.
BTW - I did a search of the KB first (I prefer solving my
own issues) and searched for that error number and got no
matches.
I'm going to print and save that one.
Kudos to the FP team on 2003 - the best FP yet. I only
played with it for 10 minutes and can already tell it's a
vast improvment. I'm excited, can't wait to get time to
make some real changes to our site to get the "full
effect".

Bill
 
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