B
Bill Dickerson
Greetings,
I have no other problems with the computer. Running XP
home.
Have other office components on this PC, including FP2002,
Publisher, Excel, Word, and Outlook. IE 6.xx as well. I
let Windows automatically download updates each week, so
it's pretty current.
I just paid for the FP2003 upgrade. Doing install, it says
it's removing 2002 and installing 2003. Each time, it
reaches a file and then gives error 1335 and halts with
the retry cancel ignore message. If I hit retry the
progress bar moves but the drive just crunches like mad
and the file shown never changes. I chose cancel, it
backed out, I rebooted, disabled the anti-virus, and
attempted again. This time it got further, to a DIFFERENT
file and halted again with error 1335. Nothing else is
running (short of the 1million things that Windows itself
runs). I can't get it to install! It simply halts part way
through on various files with error 1335 and I must hit
cancel.
Help!
Thanks,
Bill
(e-mail address removed)
(this is a Microsoft machine, almost every major app on it
is from MS)
I have no other problems with the computer. Running XP
home.
Have other office components on this PC, including FP2002,
Publisher, Excel, Word, and Outlook. IE 6.xx as well. I
let Windows automatically download updates each week, so
it's pretty current.
I just paid for the FP2003 upgrade. Doing install, it says
it's removing 2002 and installing 2003. Each time, it
reaches a file and then gives error 1335 and halts with
the retry cancel ignore message. If I hit retry the
progress bar moves but the drive just crunches like mad
and the file shown never changes. I chose cancel, it
backed out, I rebooted, disabled the anti-virus, and
attempted again. This time it got further, to a DIFFERENT
file and halted again with error 1335. Nothing else is
running (short of the 1million things that Windows itself
runs). I can't get it to install! It simply halts part way
through on various files with error 1335 and I must hit
cancel.
Help!
Thanks,
Bill
(e-mail address removed)
(this is a Microsoft machine, almost every major app on it
is from MS)