Can't Install any updates or service packs

  • Thread starter Thread starter Vee
  • Start date Start date
V

Vee

When I try to install Microsoft Windows XP Service Pack 1
(SP1) or any updates,setup stops responding (hang).
Please help.
 
Make sure you only use Internet Explorer when accessing the
Windows Update website.

Review the troubleshooting tips in these articles:

"Software Update Incomplete, This Windows Update Software
Did Not Update Successfully" Error Message When You Visit
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

Error Message: Thank You For Your Interest in Windows Update...
http://support.microsoft.com/default.aspx?scid=kb;EN-US;234272

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

Visit the Windows Update newsgroup and read the messages
posted there for helpful troubleshooting tips.

The "Official" Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate


--
Carey Frisch
Microsoft MVP
Windows XP Shell/User

---------------------------------------------------------------------------------


| When I try to install Microsoft Windows XP Service Pack 1
| (SP1) or any updates,setup stops responding (hang).
| Please help.
 
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