V Vee Nov 17, 2003 #1 When I try to install Microsoft Windows XP Service Pack 1 (SP1) or any updates,setup stops responding (hang). Please help.
When I try to install Microsoft Windows XP Service Pack 1 (SP1) or any updates,setup stops responding (hang). Please help.
C Carey Frisch [MVP] Nov 17, 2003 #2 Make sure you only use Internet Explorer when accessing the Windows Update website. Review the troubleshooting tips in these articles: "Software Update Incomplete, This Windows Update Software Did Not Update Successfully" Error Message When You Visit the Windows Update Web Site http://support.microsoft.com/default.aspx?scid=kb;en-us;319585 Windows Update Troubleshooter http://v4.windowsupdate.microsoft.com/troubleshoot/ Problems When Viewing or Downloading From Windows Update http://support.microsoft.com/?kbid=193385 HOW TO: Troubleshoot Problems Connecting to Windows Update http://support.microsoft.com/default.aspx?scid=kb;en-us;818018 Error Message: Thank You For Your Interest in Windows Update... http://support.microsoft.com/default.aspx?scid=kb;EN-US;234272 How To Fix The Cryptographic Service Error http://www.updatexp.com/cryptographic-service.html Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll down to "Why Can't I Download Updates" for additional troubleshooting ideas. Visit the Windows Update newsgroup and read the messages posted there for helpful troubleshooting tips. The "Official" Windows Update newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate -- Carey Frisch Microsoft MVP Windows XP Shell/User --------------------------------------------------------------------------------- | When I try to install Microsoft Windows XP Service Pack 1 | (SP1) or any updates,setup stops responding (hang). | Please help.
Make sure you only use Internet Explorer when accessing the Windows Update website. Review the troubleshooting tips in these articles: "Software Update Incomplete, This Windows Update Software Did Not Update Successfully" Error Message When You Visit the Windows Update Web Site http://support.microsoft.com/default.aspx?scid=kb;en-us;319585 Windows Update Troubleshooter http://v4.windowsupdate.microsoft.com/troubleshoot/ Problems When Viewing or Downloading From Windows Update http://support.microsoft.com/?kbid=193385 HOW TO: Troubleshoot Problems Connecting to Windows Update http://support.microsoft.com/default.aspx?scid=kb;en-us;818018 Error Message: Thank You For Your Interest in Windows Update... http://support.microsoft.com/default.aspx?scid=kb;EN-US;234272 How To Fix The Cryptographic Service Error http://www.updatexp.com/cryptographic-service.html Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll down to "Why Can't I Download Updates" for additional troubleshooting ideas. Visit the Windows Update newsgroup and read the messages posted there for helpful troubleshooting tips. The "Official" Windows Update newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate -- Carey Frisch Microsoft MVP Windows XP Shell/User --------------------------------------------------------------------------------- | When I try to install Microsoft Windows XP Service Pack 1 | (SP1) or any updates,setup stops responding (hang). | Please help.