Can't get rid of virus, need help

  • Thread starter Thread starter Guest
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G

Guest

Hi,

At first I couldn't get Norton Antivirus to run b/c it said application error vpc32.exe or something along those lines, so I went to symantec and ran a free virus check to find out that C:\Documents and Settings\John Kormos\Application Data\Microsoft\sr64\sr32.dll is infected with PWS.Hooker.Trojan . Thus I went about the process of trying to remove said trojan, but I couln't find its value in the registry when I was editing it. I started in safe mode, ran norton there, then i checked the registry in safe mode. I don't know, I've run cw shredder and ad search, but I still can't get this thing off my computer. Any help would be greatly appreciated.

john
 
Symantec provides a detailed explanation of how to remove this virus here:
http://securityresponse.symantec.com/avcenter/venc/data/pws.hooker.trojan.html

If you are unfamiliar or uncomfortable with editing the registry, you may
wish to ask a knowledgeable friend or a professional to help you. If
Symantec's instructions are not clear to you, you should contact Symantec
technical support directly.

Rocky

juanpicante said:
Hi,

At first I couldn't get Norton Antivirus to run b/c it said application
Click to expand...
error vpc32.exe or something along those lines, so I went to symantec and
ran a free virus check to find out that C:\Documents and Settings\John
Kormos\Application Data\Microsoft\sr64\sr32.dll is infected with
PWS.Hooker.Trojan . Thus I went about the process of trying to remove said
trojan, but I couln't find its value in the registry when I was editing it.
I started in safe mode, ran norton there, then i checked the registry in
safe mode. I don't know, I've run cw shredder and ad search, but I still
can't get this thing off my computer. Any help would be greatly
appreciated.
 
Thanks for the reply,
but I've already been there and tried that. The problem is, I can't find the value of the virus in the registry where it is supposed to be. Thus, there seems to be nothing to delete is the problem.

john
 
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