Can't get rid of 2nd "personal folders" file

  • Thread starter Thread starter its_my_dime
  • Start date Start date
I

its_my_dime

I have a second "personal folders" file that seems to have been created. If
I click on it or try to close it, I get an error message saying that it
couldn't be opened. It does not appear in Data File Management. Scanpst.exe
doesn't get rid of it. Single computer. XP. - SP 2. Office 2003.

Thoughts?
 
its_my_dime said:
I have a second "personal folders" file that seems to have been created.
If I click on it or try to close it, I get an error message saying that it
couldn't be opened. It does not appear in Data File Management.
Scanpst.exe doesn't get rid of it. Single computer. XP. - SP 2. Office
2003.

Thoughts?
Click to expand...

Further to the above - Right click - close --gives message that says
"operation failed. an object could not be found".
 
Ben M. Schorr - MVP said:
Hello its_my_dime" (hold the spam),

Have you tried creating a new Outlook profile?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
Click to expand...

I can create and remove a new profile. It doesn't get rid of the second
"personal folders" that doesn't seem to exist anywhere except in the folder
list (as noted, it doesn't appear in the profile list).
 
It's a sign the profile is corrupt and if the second folder comes back, you
aren't really creating a new profile. Do not copy the profile - make a new
one from scratch and use a different name for it. Do not use the same
profile name as before.
 
Top Posting:

I don't understand. I have a "main" profile that works fine. Call it:
"personal folders - main". It handles all email, etc.

I also have a second group: call it "extra files" with some saved email,
passwords, address files, etc. It also works fine.

There is a third profile that has nothing in it as far as I can tell. It is
listed as "personal folders".
But it can't be opened, closed or deleted or anything changed about it.
This is the one I want to remove.

Again, thoughts.


Diane Poremsky said:
It's a sign the profile is corrupt and if the second folder comes back,
you aren't really creating a new profile. Do not copy the profile - make a
new one from scratch and use a different name for it. Do not use the same
profile name as before.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






its_my_dime said:
I can create and remove a new profile. It doesn't get rid of the second
"personal folders" that doesn't seem to exist anywhere except in the
folder list (as noted, it doesn't appear in the profile list).
Click to expand...
Click to expand...
 
I have the exact same problem. (This post's only purpose is to confirm
that "It's My Dime" is not a crazy person).

I'm interested in the solution also.
 
its_my_dime said:
I don't understand. I have a "main" profile that works fine. Call it:
"personal folders - main". It handles all email, etc.

I also have a second group: call it "extra files" with some saved
email, passwords, address files, etc. It also works fine.
Click to expand...

You are confusing "mail profile" with "Personal Folders file". Mail
profiles are manipulated with Control Panel's Mail applet. See this:
http://www.howto-outlook.com/faq/newprofile.htm
 
no need to mess around with registry. We are talking about outlook not
outlook express, right?
click start menu, control panel, open mail.

then if you have not create the new profile, create it there and named to
something you can remember, associate the new profiles with accounts,
folders, etc.
set the new profile you created as the default profile.
test the new profile with outlook. If correct go back to the control panel-
mail to delete the old profile.

Usually the standard profile name defaults to Outlook unless you have
changed way back
 
Thanks GS and Brian!

It was a fair amount of work but the offending mail profile seems to have
disappeared somewhere between creating the new profile, moving the stuff and
deleting the old one.
 
Back
Top