G
Guest
Greetings - I was running XP Pro and tried to reinstall the original OS. When
I got to the point of entering my product key, which I had done before
successfully, it would not recognize it. After many, many different attempts
I contacted MS support for assistance. After lengthy troubleshooting,
confirmation of my original product we were unable to rectify the problem.
I cannot reboot in any of the safe modes or another option available. My
only thought is to reformat the hard drive and stat from scratch. My only
thought to do this is from a C prompt, but I dontt know how to interupt the
booting process to acquire one.
No, I did not make a recover disk...Which has been a painfully valuable
lesson I have learned.
Any assistance would be greatly appreciated. I am at my wits end. Thanks
much, Bill
I got to the point of entering my product key, which I had done before
successfully, it would not recognize it. After many, many different attempts
I contacted MS support for assistance. After lengthy troubleshooting,
confirmation of my original product we were unable to rectify the problem.
I cannot reboot in any of the safe modes or another option available. My
only thought is to reformat the hard drive and stat from scratch. My only
thought to do this is from a C prompt, but I dontt know how to interupt the
booting process to acquire one.
No, I did not make a recover disk...Which has been a painfully valuable
lesson I have learned.
Any assistance would be greatly appreciated. I am at my wits end. Thanks
much, Bill