Gary VanderMolen said:Your issue is somewhat different. Thanks for including the complete
error message because that makes troubleshooting a lot easier.
Comcast has been in the process of switching all their customers
to a different SMTP port number, apparently without notifying
their users adequately. Use these new instructions:
<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>
[email protected] said:It looks like you need one of the changes Comcast has started
requiring for some of its users, but hasn't been good at telling
these users about in advance:
<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>
On the laptop, click on the Outbox, then either move any messages youbillos said:[email protected] said:It looks like you need one of the changes Comcast has started
requiring for some of its users, but hasn't been good at telling
these users about in advance:
<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>
I have had the same problem for 4 or 5 days now. Same error code [but it
doesn't come up now so can't copy/paste it here]. I can recieve e-mails
but
can't send any. My desk top is fine, only my laptop has this problem! I
tried
a couple of things mentioned above but no luck. Please help!! Cheers..
[email protected] said:On the laptop, click on the Outbox, then either move any messages youbillos said:[email protected] said:It looks like you need one of the changes Comcast has started
requiring for some of its users, but hasn't been good at telling
these users about in advance:
<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>
I am having the same problem and received the same error and I'm not
sure
what you mean by click off "This server requires a secure connection."
Where
would I find that? Thanks!
The connection to the server has failed. Subject 'July 25th', Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
:
I kept checking other answers and figured out I needed to click off
"This
server requires a secure connection" It took three days but I'm back
up
and
running.
Thanks anyway
:
We can seldom do much with just a small fragment of the error
message. Right-click on the error message, copy, then paste
the whole thing into a reply here.
--
Gary VanderMolen, MS-MVP (Mail)
I updated my computer and could no longer receive my e-mail. "Error
number
0x800CCC0E". I uninstalled the update and even restored to before
I
updated
and nothing works. Don't know what to try next. Any suggestions?
I have had the same problem for 4 or 5 days now. Same error code [but it
doesn't come up now so can't copy/paste it here]. I can recieve e-mails
but
can't send any. My desk top is fine, only my laptop has this problem! I
tried
a couple of things mentioned above but no luck. Please help!! Cheers..
find there to the Drafts folder or delete them. If any refuse to do either,
download and install this hotfix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.
Some antivirus programs, such as most of those from Norton or
McAfee, tend to cause stuck messages and other problems in
Windows Mail, although seldom immediately. A recent version
of the Trend antivirus program also causes problems in Windows
Mail. What if any antivirus programs do you have, and have you
ever had a Norton or McAfee antivirus program on that computer,
even one of the trial versions that often come already installed on
new computers?
Try sending yourself a short message, and see if this creates any
error message to show us.
billos said:[email protected] said:On the laptop, click on the Outbox, then either move any messages youbillos said::
It looks like you need one of the changes Comcast has started
requiring for some of its users, but hasn't been good at telling
these users about in advance:
<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>
I am having the same problem and received the same error and I'm not
sure
what you mean by click off "This server requires a secure connection."
Where
would I find that? Thanks!
The connection to the server has failed. Subject 'July 25th', Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
:
I kept checking other answers and figured out I needed to click off
"This
server requires a secure connection" It took three days but I'm back
up
and
running.
Thanks anyway
:
We can seldom do much with just a small fragment of the error
message. Right-click on the error message, copy, then paste
the whole thing into a reply here.
--
Gary VanderMolen, MS-MVP (Mail)
I updated my computer and could no longer receive my e-mail. "Error
number
0x800CCC0E". I uninstalled the update and even restored to before
I
updated
and nothing works. Don't know what to try next. Any suggestions?
I have had the same problem for 4 or 5 days now. Same error code [but it
doesn't come up now so can't copy/paste it here]. I can recieve e-mails
but
can't send any. My desk top is fine, only my laptop has this problem! I
tried
a couple of things mentioned above but no luck. Please help!! Cheers..
find there to the Drafts folder or delete them. If any refuse to do either,
download and install this hotfix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.
Some antivirus programs, such as most of those from Norton or
McAfee, tend to cause stuck messages and other problems in
Windows Mail, although seldom immediately. A recent version
of the Trend antivirus program also causes problems in Windows
Mail. What if any antivirus programs do you have, and have you
ever had a Norton or McAfee antivirus program on that computer,
even one of the trial versions that often come already installed on
new computers?
Try sending yourself a short message, and see if this creates any
error message to show us.
Thanks Robert, this is the error message [or most of it];
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x800C013EAn unknown error has
occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x800C013EAn unknown error has occurred.
I use bitdefender anti-virus. Should I still try the hotfix thing you mentioned? Thanks again...
[email protected] said:On the laptop, click on the Outbox, then either move any messages youbillos said:[email protected] said:It looks like you need one of the changes Comcast has started
requiring for some of its users, but hasn't been good at telling
these users about in advance:
<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>
I am having the same problem and received the same error and I'm not
sure
what you mean by click off "This server requires a secure connection."
Where
would I find that? Thanks!
The connection to the server has failed. Subject 'July 25th', Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
:
I kept checking other answers and figured out I needed to click off
"This
server requires a secure connection" It took three days but I'm back
up
and
running.
Thanks anyway
:
We can seldom do much with just a small fragment of the error
message. Right-click on the error message, copy, then paste
the whole thing into a reply here.
--
Gary VanderMolen, MS-MVP (Mail)
I updated my computer and could no longer receive my e-mail. "Error
number
0x800CCC0E". I uninstalled the update and even restored to before
I
updated
and nothing works. Don't know what to try next. Any suggestions?
I have had the same problem for 4 or 5 days now. Same error code [but it
doesn't come up now so can't copy/paste it here]. I can recieve e-mails
but
can't send any. My desk top is fine, only my laptop has this problem! I
tried
a couple of things mentioned above but no luck. Please help!! Cheers..
find there to the Drafts folder or delete them. If any refuse to do either,
download and install this hotfix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.
Some antivirus programs, such as most of those from Norton or
McAfee, tend to cause stuck messages and other problems in
Windows Mail, although seldom immediately. A recent version
of the Trend antivirus program also causes problems in Windows
Mail. What if any antivirus programs do you have, and have you
ever had a Norton or McAfee antivirus program on that computer,
even one of the trial versions that often come already installed on
new computers?
Try sending yourself a short message, and see if this creates any
error message to show us.
You're welcome.billos said:[email protected] said:On the laptop, click on the Outbox, then either move any messages youbillos said::
It looks like you need one of the changes Comcast has started
requiring for some of its users, but hasn't been good at telling
these users about in advance:
<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>
I am having the same problem and received the same error and I'm not
sure
what you mean by click off "This server requires a secure
connection."
Where
would I find that? Thanks!
The connection to the server has failed. Subject 'July 25th',
Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Port:
25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
:
I kept checking other answers and figured out I needed to click off
"This
server requires a secure connection" It took three days but I'm
back
up
and
running.
Thanks anyway
:
We can seldom do much with just a small fragment of the error
message. Right-click on the error message, copy, then paste
the whole thing into a reply here.
--
Gary VanderMolen, MS-MVP (Mail)
I updated my computer and could no longer receive my e-mail.
"Error
number
0x800CCC0E". I uninstalled the update and even restored to
before
I
updated
and nothing works. Don't know what to try next. Any
suggestions?
I have had the same problem for 4 or 5 days now. Same error code [but
it
doesn't come up now so can't copy/paste it here]. I can recieve e-mails
but
can't send any. My desk top is fine, only my laptop has this problem! I
tried
a couple of things mentioned above but no luck. Please help!! Cheers..
find there to the Drafts folder or delete them. If any refuse to do
either,
download and install this hotfix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.
Some antivirus programs, such as most of those from Norton or
McAfee, tend to cause stuck messages and other problems in
Windows Mail, although seldom immediately. A recent version
of the Trend antivirus program also causes problems in Windows
Mail. What if any antivirus programs do you have, and have you
ever had a Norton or McAfee antivirus program on that computer,
even one of the trial versions that often come already installed on
new computers?
Try sending yourself a short message, and see if this creates any
error message to show us.
At last I had some success! I downloaded the microsoft 'Hotfix' [32bit
version] and it has solved my problem. Many thanks robert and Gary for
your
help...
Kaosfan said:Thank You! I have been chasing this for hours.
This needs to go to the top of the list. I can't believe this is occuring.
However, your advice of getting rid of or doing a uninstall/reinstall of my
current anti-virus program is an utterly unacceptable answer. UTTERLY
UNACCEPTABLE. You are telling us to not use McAfee, Norton and Trend??!!
Those are major players. That's rediculous!