can't download

  • Thread starter Thread starter Gloria
  • Start date Start date
G

Gloria

When I choose to download something, the page opens to a
blank page. bar in lower left corner says "Done".
All that I see is the little picture logo in the upper
left corner of all that white space.
What is going on?
Gloria
 
If it is only .exe files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
[Q303401]
http://support.microsoft.com/default.aspx?scid=kb;en-us;303401

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.exe

If that key exists, then you will see what plugin has been installed.
The key does not normally exist.

If not only .exe files, try this:
Blank Web Page with Placeholder Icon and You Cannot Save a File to
Disk
http://support.microsoft.com/?id=kb;en-us;316537

....Alan
 
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