can't download SP1

  • Thread starter Thread starter matt byrd
  • Start date Start date
M

matt byrd

i have been trying to get service pack one for a while
now. each time i do, i get the same thing, an error
message it says:

service pack 1 setup error
the file atapi.sys is currently open or in use by another
program. close this program and click retry to continue.

i've located the atapi.sys but still don't know what to
do. i've seen some stuff on the internet during my long
hours of searching that say that i may need to install
RAID drivers? man i have no idea what to do. i've
installed the recommended updates for windows xp but to
no avail. any help or advice would be greatly
appreciated.
thanks
matt
 
You should download and install SP2 in lieu of SP1:

"Copy Error: Setup cannot copy the file Atapi.sys" error message when you try
to install Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;884675&Product=winxp

Windows XP Service Pack 2 (Direct Download):
http://www.microsoft.com/downloads/...be-3b8e-4f30-8245-9e368d3cdb5a&displaylang=en

Windows XP Service Pack 2 Checklist
http://www3.telus.net/dandemar/spackins.htm

[Courtesy of MS-MVP Jupiter Jones]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-----------------------------------------------------------------------

:

| I have been trying to get service pack one for a while
| now. each time i do, i get the same thing, an error
| message it says:
|
| service pack 1 setup error
| the file atapi.sys is currently open or in use by another
| program. close this program and click retry to continue.
|
| i've located the atapi.sys but still don't know what to
| do. i've seen some stuff on the internet during my long
| hours of searching that say that i may need to install
| RAID drivers? man i have no idea what to do. i've
| installed the recommended updates for windows xp but to
| no avail. any help or advice would be greatly
| appreciated.
| thanks
| matt
 
Why are you installing SP 1 when SP 2 is now available?

From MVP Mark Salloway's web site:

' Atapi.sys is currently in use, please close all programs and continue.'
Warning Message shown during setup: To correct this uninstall any Virtual
CD-Rom software on your system such as Daemon Tools or Alcohol 120%, reboot
and run setup of SP2 again. It has been reported also that moving atapi.sys
out of the c:\WINDOWS\system32\drivers\ folder will allow setup to run."
 
SP2 has all that was in SP1 plus. Install SP2
TonySper

i have been trying to get service pack one for a while
now. each time i do, i get the same thing, an error
message it says:

service pack 1 setup error
the file atapi.sys is currently open or in use by another
program. close this program and click retry to continue.

i've located the atapi.sys but still don't know what to
do. i've seen some stuff on the internet during my long
hours of searching that say that i may need to install
RAID drivers? man i have no idea what to do. i've
installed the recommended updates for windows xp but to
no avail. any help or advice would be greatly
appreciated.
thanks
matt
 
Get SP2 on CDROM. It is free from Microsoft and may also be available free
at major PC stores. I heard that Staples had it.
 
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