Can't download a picture as JPG file

  • Thread starter Thread starter Victor
  • Start date Start date
V

Victor

I have a problem saving pictures from Internet: when I
click "Save picture as", I get only one option to save:
as ".bmp". No ".jpg", even if it is a jpg file. How to fix
this problem? I have Windows XP home. Thank you.
 
I found the resolution on this page, thanks to "zedbadee"!

The resolution was:
RESOLUTION
To troubleshoot and resolve this behavior, empty the
contents of the Temporary Internet Files folder, and then
delete the files in the Downloaded Program Files folder
that are listed as either Unknown or Damaged. To do so:
Start Internet Explorer (if it is not already started).
Empty the contents of the Temporary Internet Files
folder. To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Delete Files.
When you are prompted to delete all temporary Internet
files, click OK.
In the Downloaded Program Files folder on your hard disk,
remove the files that are listed as either Unknown or
Damaged. To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Settings.
Click View Objects.

The list of program files that are downloaded to the
SystemRoot\Downloaded Program Files folder on your hard
disk appears in the Downloaded Program Files window.
In the Status column, note the files that are listed as
either Unknown or Damaged. Remove these files. To do so,
right-click the file, and then click Remove.
When you are prompted to confirm the removal, click Yes.
Close the Downloaded Program Files window, and then click
OK two times.
Save an image in Internet Explorer to test and determine
if the issue is resolved.
..
 
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