Can't delete SP-2 uninstall folder

  • Thread starter Thread starter Richard
  • Start date Start date
R

Richard

I have been running SP-2 with no problems and want to delete the SP-2
uninstall folder to reclaim disk space. When I attemp to delete the
$NtServicePackUninstall$ folder I get an error message that says "Cannot
delete rtcimsp.dll: Access is denied". Deletion of the folder then aborts.
What do I need to do so I can delete
this folder?
 
Hi Richard,

You need to take ownership of them. Right-click the folder, select
properties. Go to the security tab and click advanced. You can take control
of the folders on the owner tab. For the security tab to appear in a WinXP
Pro system, you must disable simple file sharing in the control panel/folder
options/view tab. For a WinXP Home system, you must restart in safe mode and
logon as administrator. More details here:

HOW TO: Take Ownership of a File or Folder in Windows XP [Q308421]
http://support.microsoft.com/?kbid=308421

An additional note for WinXP Pro users: This procedure will not help you
recover data if the files are encrypted. All you will be able to do is
delete them. To recover encrypted files you will need the original
encryption certificate or a Recovery Agent from the installation under which
they were encrypted. Without one of these, the files are not recoverable.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
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