Can't delete from inbox, even after advanced search

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I followed the instructions about using the advanced search, nonindex and
search, etc, but the search came up empty. I already have the WMUtil which
worked on the outbox problem. SO now what can I do? Is there any easier way
to solve this or do I just live with this email stuck in my inbox?
 
Captyn Kirk said:
I followed the instructions about using the advanced search, nonindex and
search, etc, but the search came up empty. I already have the WMUtil which
worked on the outbox problem. SO now what can I do? Is there any easier
way
to solve this or do I just live with this email stuck in my inbox?

The best thing to do is to ignore it.

Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident protection. Beside that,
McAfee and Norton are not compatible with Windows Mail.

If you are not willing to just ignore them, the only way is to delete both
copies of the database (which does not contain the messages, but only
references to them) and let WinMail rebuild it.
First close WinMail, then use Task Manager to make sure there are no
instances of it under applications or processes.
Then click Start | Search | Advanced Search
Check the box to include non-indexed, hidden and system files.
In the Name field type WindowsMail.MSMessageStore and click the Search
button.
It should show you two copies. Delete both of them and re-open WinMail.
Note: some people report not being able to recover messages after doing
this.
 
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