Can't delete ANY files or get a right-click menu. Explorer.exe cra

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Ok... I am unable to delete files or right-click files on my hard drives.
I can drag files to the Recycle Bin and delete them from there, but deleting
the file by pressing the Delete key or right-clicking the file does not work.
I've read a few threads about people who are unable to delete files or
elicit a response when they right-click files. Here are my unsuccessful
results from following the varied methods.

1. I have tried turning off Dr Watson by removing the key from the
registry, which did nothing. When I try to delete a file after Dr Watson is
turned off, it gives me the following error.

explorere.exe - Application Error
The instruction at "0x038844db" referenced memory at "0x00000000". THe
memory could not be "written". Click OK to terminate the program.

2. I tried the Check Disk function twice, and it ran flawlessly with no
errors each time.

3. I have Norton Antivirus with the most recent updates and I have removed
all viruses from my computer.

4. I have SpyBot Search & Destroy and Adaware SE and have run both of them
with no adware or spyware on my machine, as far as those programs could
detect.

5. I read the suggestions at http://www.kellys-korner-xp.com/xp_d.htm#del
I do NOT want a work-around. My system worked well last week. I am not
looking for a temporary fix.

6. I also read the suggestion at
http://www.mvps.org/sramesh2k/slowrightclick.htm , but similar to Item 5, I
do not believe this is the problem.

I have not tried a system restore, but I believe I might try that after
writing this post.

Any other ideas???
 
Right click causes and error and crashes Explorer.exe after installing Windows XP SP2?:
http://www.winxptutor.com/sp2/divxcrash.htm

Right-click is slow or weird behavior caused by context menu handlers:
http://windowsxp.mvps.org/slowrightclick.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


Ok... I am unable to delete files or right-click files on my hard drives.
I can drag files to the Recycle Bin and delete them from there, but deleting
the file by pressing the Delete key or right-clicking the file does not work.
I've read a few threads about people who are unable to delete files or
elicit a response when they right-click files. Here are my unsuccessful
results from following the varied methods.

1. I have tried turning off Dr Watson by removing the key from the
registry, which did nothing. When I try to delete a file after Dr Watson is
turned off, it gives me the following error.

explorere.exe - Application Error
The instruction at "0x038844db" referenced memory at "0x00000000". THe
memory could not be "written". Click OK to terminate the program.

2. I tried the Check Disk function twice, and it ran flawlessly with no
errors each time.

3. I have Norton Antivirus with the most recent updates and I have removed
all viruses from my computer.

4. I have SpyBot Search & Destroy and Adaware SE and have run both of them
with no adware or spyware on my machine, as far as those programs could
detect.

5. I read the suggestions at http://www.kellys-korner-xp.com/xp_d.htm#del
I do NOT want a work-around. My system worked well last week. I am not
looking for a temporary fix.

6. I also read the suggestion at
http://www.mvps.org/sramesh2k/slowrightclick.htm , but similar to Item 5, I
do not believe this is the problem.

I have not tried a system restore, but I believe I might try that after
writing this post.

Any other ideas???
 
Dr. Watson is not your problem.

If a program error occurs, Dr. Watson will start automatically.

Dr. Watson is a program error debugger that detects and diagnoses program
errors and creates User.dmp and DrWtsn32.log files to contain the diagnostic
data.

If you have a lot of program errors, drwtsn32.log will get huge.

drwtsn32.log should be here >>>
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson
-----

Try running System File Checker.

Start | Run | Type: sfc /scannow | OK
Have your XP CD ready to stick in your CD drive.

If you have XP Home and it asks for your XP Pro Cd, stick the CD in the
drive *first* and then type the command.

scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html

Description of Windows XP and Windows Server 2003 System File Checker
(Sfc.exe)
http://support.microsoft.com/?kbid=310747

-----
If running System File Checker doesn't help...

Visit here again...
http://windowsxp.mvps.org/slowrightclick.htm

Scroll down to >>>
Method 2 (safer): Using ShellExView to determine the Context-menu handler
causing the problem.

Follow the instructions and get ShellExView!!!
 
Thank you! The DivX link provided the information that fixed the problem.
Thank you for such a quick response.

Orion
 
Thanks for the feedback Orion.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


Thank you! The DivX link provided the information that fixed the problem.
Thank you for such a quick response.

Orion
 
Back
Top