can't connect to network printers

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

We are having problems connecting to network printers on a Windows NT domain
with XP clients and restricted Users but this problem does not happen with
Win2k clients the erroe is "A policy is in effect on your computer which
prevents you from connecting to this print queue. Please contact your system
administrator" there are no policies in place and it was working with out no
problems before. Any help will be appriciated. Thanks
 
You need to configure the policy (on the client) to turn it off. SP2 has a
fix when the DCs are NT4. Are the clients and print server in the same
domain?

http://support.microsoft.com/default.aspx?scid=kb;en-us;319939
Description of the Point and Print Restrictions Policy Setting in Windows
Server 2003 and Windows XP


a.. By default, this policy setting is not configured. If you do not
configure this policy setting, users cannot download Point and Print drivers
from computers that are not in their Active Directory forest. The result of
not configuring the setting is the same as enabling the policy and setting
it to Users can only Point and Print to machines in their Forest.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
Yes they are on the same Domain, but it looks like there is a Higher domain
that is beening create and tested in AD but we are not in it could that be
the problem?


Alan Morris(MSFT) said:
You need to configure the policy (on the client) to turn it off. SP2 has a
fix when the DCs are NT4. Are the clients and print server in the same
domain?

http://support.microsoft.com/default.aspx?scid=kb;en-us;319939
Description of the Point and Print Restrictions Policy Setting in Windows
Server 2003 and Windows XP


a.. By default, this policy setting is not configured. If you do not
configure this policy setting, users cannot download Point and Print drivers
from computers that are not in their Active Directory forest. The result of
not configuring the setting is the same as enabling the policy and setting
it to Users can only Point and Print to machines in their Forest.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Alpine1 said:
Sorry 1 more thing this happens in XP with SP1A and SP2 even with a fresh
install
Click to expand...
Click to expand...
 
Unsure, I am not a domain or AD kind a guy. Did disabling the policy allow
users the ability to connect to the print server?

Any idea which OS is installed on the higher domain controller?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Alpine1 said:
Yes they are on the same Domain, but it looks like there is a Higher domain
that is beening create and tested in AD but we are not in it could that be
the problem?


Alan Morris(MSFT) said:
You need to configure the policy (on the client) to turn it off. SP2 has a
fix when the DCs are NT4. Are the clients and print server in the same
domain?

http://support.microsoft.com/default.aspx?scid=kb;en-us;319939
Description of the Point and Print Restrictions Policy Setting in Windows
Server 2003 and Windows XP


a.. By default, this policy setting is not configured. If you do not
configure this policy setting, users cannot download Point and Print drivers
from computers that are not in their Active Directory forest. The result of
not configuring the setting is the same as enabling the policy and setting
it to Users can only Point and Print to machines in their Forest.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Alpine1 said:
Sorry 1 more thing this happens in XP with SP1A and SP2 even with a fresh
install

:

We are having problems connecting to network printers on a Windows
Click to expand...
NT
domain
with XP clients and restricted Users but this problem does not
Click to expand...
happen
with
Win2k clients the erroe is "A policy is in effect on your computer which
prevents you from connecting to this print queue. Please contact
Click to expand...
your
system
administrator" there are no policies in place and it was working
Click to expand...
with
out no
problems before. Any help will be appriciated. Thanks
Click to expand...
Click to expand...
Click to expand...
 
Looks like Server 2003, and yes all policies are disabled and still not
working, but a past the info on the the people how manage the higher domain
to see if they are doing something and so they can do the server part of the
operation.

Alan Morris(MSFT) said:
Unsure, I am not a domain or AD kind a guy. Did disabling the policy allow
users the ability to connect to the print server?

Any idea which OS is installed on the higher domain controller?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Alpine1 said:
Yes they are on the same Domain, but it looks like there is a Higher domain
that is beening create and tested in AD but we are not in it could that be
the problem?


Alan Morris(MSFT) said:
You need to configure the policy (on the client) to turn it off. SP2 has a
fix when the DCs are NT4. Are the clients and print server in the same
domain?

http://support.microsoft.com/default.aspx?scid=kb;en-us;319939
Description of the Point and Print Restrictions Policy Setting in Windows
Server 2003 and Windows XP


a.. By default, this policy setting is not configured. If you do not
configure this policy setting, users cannot download Point and Print drivers
from computers that are not in their Active Directory forest. The result of
not configuring the setting is the same as enabling the policy and setting
it to Users can only Point and Print to machines in their Forest.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Sorry 1 more thing this happens in XP with SP1A and SP2 even with a fresh
install

:

We are having problems connecting to network printers on a Windows NT
domain
with XP clients and restricted Users but this problem does not happen
with
Win2k clients the erroe is "A policy is in effect on your computer which
prevents you from connecting to this print queue. Please contact your
system
administrator" there are no policies in place and it was working with
out no
problems before. Any help will be appriciated. Thanks
Click to expand...
Click to expand...
Click to expand...
 
Back
Top