cant connect to exchange server using outlook 2003

  • Thread starter Thread starter bill
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bill

Using XP Pro SP2 and Outlook 2003. My exchange server is not at the office I
work at, its at another location. I never have any trouble connecting to it
while in the office, logged into the local domain. However I never seem to
be able to connect to it outside the office, so I thought at first it had
something to do with me being logged into the domain. But I happened to be
at a remote location one day, opened up Outlook and low and behold it
connected. So it only works in the office and at this one remote site,
nowhere else. The only thing in common with the two sites is they use the
same DNS servers. So now Im thinking that must be the key. I get home one
night and change my DNS settings to match my work DNS settings, open up
outlook and ....damn...no such luck. So now Im back to being stumped.
Someone please offer me some advice!!

TIA
 
ASk your Exchange admin what the problem is. It is apparently a server
issue - can you ping the server by name from home? If not, then the admin
can probably give you assistance.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, bill asked:

| Using XP Pro SP2 and Outlook 2003. My exchange server is not at the
| office I work at, its at another location. I never have any trouble
| connecting to it while in the office, logged into the local domain.
| However I never seem to be able to connect to it outside the office,
| so I thought at first it had something to do with me being logged
| into the domain. But I happened to be at a remote location one day,
| opened up Outlook and low and behold it connected. So it only works
| in the office and at this one remote site, nowhere else. The only
| thing in common with the two sites is they use the same DNS servers.
| So now Im thinking that must be the key. I get home one night and
| change my DNS settings to match my work DNS settings, open up outlook
| and ....damn...no such luck. So now Im back to being stumped. Someone
| please offer me some advice!!
|
| TIA
 
how are you connecting? if native mode, the work locations has the ports
open you need to connect to exchange in native mode but the home isp blocks
those ports for security reasons. if http over rpc, then it's not a port
issue.








bill said:
yes I can ping by name from home.

thanks


"Milly Staples [MVP - Outlook]"
ASk your Exchange admin what the problem is. It is apparently a server
issue - can you ping the server by name from home? If not, then the
admin
can probably give you assistance.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, bill asked:

| Using XP Pro SP2 and Outlook 2003. My exchange server is not at the
| office I work at, its at another location. I never have any trouble
| connecting to it while in the office, logged into the local domain.
| However I never seem to be able to connect to it outside the office,
| so I thought at first it had something to do with me being logged
| into the domain. But I happened to be at a remote location one day,
| opened up Outlook and low and behold it connected. So it only works
| in the office and at this one remote site, nowhere else. The only
| thing in common with the two sites is they use the same DNS servers.
| So now Im thinking that must be the key. I get home one night and
| change my DNS settings to match my work DNS settings, open up outlook
| and ....damn...no such luck. So now Im back to being stumped. Someone
| please offer me some advice!!
|
| TIA
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