Can't close windows

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  • Start date Start date
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Guest

Wondering if anyone else has had this problem. My husband was on the internet last night, and had no problem visiting various websites, but was unable to close any windows. He even tried minimizing the window + closing it by right clicking, but it still didn't work. I downloaded free antivirus software today, and found that the computer was infected by Trojan horse Downloader.Onenet.A, which the software supposedly deleted. But the problem continues. Does anyone have any suggestions? Thanks for any help you can give me.
 
HJP,

Thanks for posting.

I suspect that the Downloader.Onenet.A trojan has not been completely
removed. I recommend running one or more of the available free online
virus scanners as a sanity check against your installed program. The first
one below has been fairly successful in identifying trojans of this variety:

Trend Micro House Call:
http://housecall.trendmicro.com/

Panda ActiveScan;
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

McAfee FreeScan:
http://us.mcafee.com/root/mfs/default.asp

Kaspersky Labs On-line Virus Checker:
http://www.kaspersky.com/remoteviruschk.html

BitDefender Online Scan:
http://www.bitdefender.com/scan/licence.php

If you are not able to detect and remove the Downloader.Onenet.A trojan
using the above, there are some good steps for removing this here:

http://computercops.org/postlite11633-onenet+b.html

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)

--------------------
| From: "=?Utf-8?B?a3Jpcw==?=" <[email protected]>
| Subject: Can't close windows
| Date: Sat, 27 Mar 2004 13:21:10 -0800
|
| Wondering if anyone else has had this problem. My husband was on the
internet last night, and had no problem visiting various websites, but was
unable to close any windows. He even tried minimizing the window + closing
it by right clicking, but it still didn't work. I downloaded free antivirus
software today, and found that the computer was infected by Trojan horse
Downloader.Onenet.A, which the software supposedly deleted. But the problem
continues. Does anyone have any suggestions? Thanks for any help you can
give me.
|
 
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