C
Carolyn B
I am running XP pro on a pentium 2.4. About a week ago it started
freezing and the only way to reboot was to shut the system off and
then turn it back on and reboot. I ran Norton on it several times.
Today it finally would not reboot. I tried to run the recovery console
but it stops at "setup is loading windows." I have restarted the
attempt to run RC and once I got the message "The file ql12160l.sys is
corrupted. Press any key to continue." which I did and got the message
"Setup cancelled." I have tried getting into safe mode but it reaches
the point where the words "safe mode" are in each corner but the
screen stays black. I did a search on this file name and it is
associated with messages related to viruses and also with messages
related to scsi drives whick I do not have and have never had on this
system. So, what is going on? At this point it's lookingn like I have
to toss this hard drive, and it's brand new...Western Digital 120 gig.
Carolyn
freezing and the only way to reboot was to shut the system off and
then turn it back on and reboot. I ran Norton on it several times.
Today it finally would not reboot. I tried to run the recovery console
but it stops at "setup is loading windows." I have restarted the
attempt to run RC and once I got the message "The file ql12160l.sys is
corrupted. Press any key to continue." which I did and got the message
"Setup cancelled." I have tried getting into safe mode but it reaches
the point where the words "safe mode" are in each corner but the
screen stays black. I did a search on this file name and it is
associated with messages related to viruses and also with messages
related to scsi drives whick I do not have and have never had on this
system. So, what is going on? At this point it's lookingn like I have
to toss this hard drive, and it's brand new...Western Digital 120 gig.
Carolyn