Can't archive mail in Outlook 2003

  • Thread starter Thread starter Hiawatha Bray
  • Start date Start date
H

Hiawatha Bray

I'm using IMAP mail. I want to download all the mail off the server onto
Outlook, and then archive it. I think I've downloaded all the mail, but
when I click Archive, it runs for a second or so and then stops. No mail is
archived. I don't understand this. What am I doing wrong? Thanks.
 
AutoArchive is working on the modified date of the message. This most likely
set to a later date than your AutoArchive settings.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3
 
I don't get it. I'm trying to manually archive. I tell it to archive
everything received before a certain date. It archives nothing. Absolutely
nothing. Why not?


Roady said:
AutoArchive is working on the modified date of the message. This most likely
set to a later date than your AutoArchive settings.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Hiawatha Bray said:
I'm using IMAP mail. I want to download all the mail off the server onto
Outlook, and then archive it. I think I've downloaded all the mail, but
when I click Archive, it runs for a second or so and then stops. No mail
is
archived. I don't understand this. What am I doing wrong? Thanks.
 
Checked the modified date?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Hiawatha Bray said:
I don't get it. I'm trying to manually archive. I tell it to archive
everything received before a certain date. It archives nothing.
Absolutely
nothing. Why not?


in
message news:[email protected]...
AutoArchive is working on the modified date of the message. This most likely
set to a later date than your AutoArchive settings.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Hiawatha Bray said:
I'm using IMAP mail. I want to download all the mail off the server onto
Outlook, and then archive it. I think I've downloaded all the mail,
but
when I click Archive, it runs for a second or so and then stops. No mail
is
archived. I don't understand this. What am I doing wrong? Thanks.
 
As Roady said, archiving (even manual archiving) works against the
*modified* date of an item, which is sometimes later than the received date.
Check the modified dates of the items in question and see if they're not
later than the received dates. You can do this either by opening an item
and looking at the Properties dialog, or by adding the Modified date field
to a table view of the items (this way you can see the modified dates of
many items at once).

The following article explains some of the reasons why an item's modified
date may be later than the received or created date, even if you didn't
intend to "modify" it:

http://support.microsoft.com/default.aspx?scid=kb;en-us;295657

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Okay, but this is ridiculous. I "modified" all the messages by downloading
them from my IMAP server. Duh! So the way this program is designed,
whenever I want to back up those IMAP messages what must I do? Download
them--and then wait two or three weeks? I want to archive them now! Is
that so much to ask?

Please note...I'm not mad at you guys. I just find it idiotic that someone
would design software that would behave this way. It's infuriating. I
don't sort e-mail by the date "modified," but by the date I got the message.
I'd be willing to bet that 99 percent of e-mail users do the same. So what
is up with this "modified" nonsense?
 
I don't know why Microsoft chose to use the modified date exclusively -- it
would be nice if the user could choose which date to use as the criteria for
archiving, but it is not so at this point. (You can always suggest they do
so -- write to (e-mail address removed) with Outlook in the subject line. They
do read these suggestions and the more people asking for a feature or a
change, the more likely it is to be considered.)

One thing I noticed in your most recent reply below, though -- in the first
paragraph you said you wanted to "back up" your IMAP messages, and then
after that you resume using the term "archive". You do realize that
archiving moves the messages rather than copying them, right? So it's not
really the same as a backup? (You probably do realize that, and I'm not
trying to patronize you -- I'm just making sure we're talking about the same
thing here.) Seems that many folks wait a while to archive stuff, because
they may still need to refer to the items in the next few weeks or months,
and it's easier to get to them if they're still in the main file. Once they
haven't looked at them or altered them in a certain amount of time, they
assume they aren't going to need them anytime soon and so the AutoArchive
function is set to either move the items to a separate file for safekeeping
or delete them altogether. Since the items are moved, and presumably there
is only one copy of each item in existence, they cannot be considered
"backed up".

Anyway, back on topic...as a workaround for what you want to do, you can
open your archive file (File | Open | Outlook Data File) and manually drag
the items to it...not elegant, but perhaps better than keeping the messages
in your main file for longer than you wish to.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Actually, I just archived everything older than the current date. That got
me close enough.

Thanks for the suggestion on writing to Microsoft. Though I can't say why
it should be necessary to tell them something this obvious...:-)

Thanks again!
 
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