Can't Access Update Site

  • Thread starter Thread starter JT
  • Start date Start date
J

JT

Greetings,

when I try and run Windows update, I'm redirected to:

and receive the message: "Thank you for your interest in
Windows Update

Windows Update is the online extension of Windows that
helps you get the most out of your computer.

You must be running a Microsoft Windows operating system
in order to use Windows Update."

Has something changed? I used to be able to scan my
system as needed instead of waiting for notice regarding
updates to be sent to me.

And why am I receiving the "you must be running
Windows..." message???

Thanks in advance,

JT

please respond to
(e-mail address removed)
 
Only use Internet Explorer when visiting the
Windows Update website.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

----------------------------------------------------------------------------


| Greetings,
|
| when I try and run Windows update, I'm redirected to:
|
| and receive the message: "Thank you for your interest in
| Windows Update
|
| Windows Update is the online extension of Windows that
| helps you get the most out of your computer.
|
| You must be running a Microsoft Windows operating system
| in order to use Windows Update."
|
| Has something changed? I used to be able to scan my
| system as needed instead of waiting for notice regarding
| updates to be sent to me.
|
| And why am I receiving the "you must be running
| Windows..." message???
|
| Thanks in advance,
|
| JT
|
| please respond to
| (e-mail address removed)
 
When going to the Windows Update Web site located at
http://windowsupdate.microsoft.com, the page immediately redirects you to
http://v4.windowsupdate.microsoft.com/en/thanks.asp, which says "you must be
running a Microsoft Windows operating system in order to use Windows Update."
This occurs if both a third party firewall and the built-in Windows XP firewall
are enabled at the same time.

Please delete the following registry key. Be sure to export this key to a
safe location first.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\User Agent\Post Platform

This may be resolved by uninstalling the third party firewall.
The system administrator may have made changes to your corporate firewall/proxy
that will not allow Windows Update to operate properly.
Please contact your system administrator and have them identify Windows
Update as an excluded site on the firewall/proxy.
Wes
 
Back
Top