Can't access the Web thru Outlook or Outlook Express

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  • Start date Start date
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Guest

I received emails with highlite links, when I click on them it does not go to
the specific Web site, when trying to access the Web thru the help file in
any of the outlooks it does nothing with no messages. I can access the
Internet with IE with no problems.
Any Ideas ??
Please help !

Thanks
 
miguel120 said:
I received emails with highlite links, when I click on them it does
not go to the specific Web site, when trying to access the Web thru
the help file in any of the outlooks it does nothing with no
messages. I can access the Internet with IE with no problems.
Any Ideas ??
Click to expand...

Try this. In IE, click Tools>Internet Options>Programs>Reset Web Settings.
 
miguel120 said:
I received emails with highlite links, when I click on them it does not go to
the specific Web site, when trying to access the Web thru the help file in
any of the outlooks it does nothing with no messages. I can access the
Internet with IE with no problems.
Any Ideas ??
Please help !

Thanks
Click to expand...

Thanks Brian it work !!
 
BrIan, I spelled your name wrong. Geez I'm an idiot. No wonder I can't figure
out how to deal with my own Outlook issues!
 
Hi
When I click Reset Web Settings, the home page becomes MSN which I do not
like. It does not fit the whole screen and the colour is very dark. I used
to connect with my present Netscape. Internet Explorer but it suddenly
stopped. I tried to download an Office update. I do not know if this has
something to do with it. It was on the desktop but I did not install it. I
deleted it from the desktop hoping this would solve it but it didn't. I also
installed Mozilla Firefox but it is not the default browser. Hope this can
help with the diagnosis. Thanks
 
I said:
When I click Reset Web Settings, the home page becomes MSN which I do
not like.
Click to expand...

That's easily changed. In IE click Tools>Internet Options and set the home
page there.
It does not fit the whole screen and the colour is very
dark.
Click to expand...

What doesn't fit the whole screen?
I used to connect with my present Netscape. Internet Explorer
but it suddenly stopped.
Click to expand...

I don't understand this statement.
I tried to download an Office update. I do
not know if this has something to do with it. It was on the desktop
but I did not install it.
Click to expand...

An update that was not installed cannot affect anything.
I deleted it from the desktop hoping this
would solve it but it didn't.
Click to expand...

Of course not. If you didn't install it, removing the install kit from your
PC won't affect anything either, except to give you more disk space.
I also installed Mozilla Firefox but
it is not the default browser.
Click to expand...

Decide what prowser you want to use as your default and modify the Windows
Folder Options for the "URL:HyperText Transfer Protocol" and "URL:HyperText
Transfer Protocol with Privacy" File Types to open the browser you want.
 
Sorry Brian looks like I got a bit eager!
But my message was that I have had this problem, tried your suggested
solution but the probelm persists. Do you have any other ideas on how it
might be rectified?
Thanks
 
Nicci said:
But my message was that I have had this problem, tried your suggested
solution but the probelm persists. Do you have any other ideas on how
it might be rectified?
Click to expand...

Nope, sorry.
 
Brian,
I would like to know how to set my computer to allow me to access websites
within an email. I had Mozilla, but it crashed and won't work on my
computer. This was the only thing that allowed me to be able to. I use
internet explorer and when I click like 'unsubscribe' I get an error message:
this operation has been cancelled due to restrictions on the computer.
Contact the administrator.
Can you suggest anything. Also, I tried to do the web reset, but when I hit
tools, program, there is no reset web settings.
thanks for any help.
Michele
 
Control Panel->Internet Options-> ... at the bottom.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Michele asked:

| Brian,
| I would like to know how to set my computer to allow me to access
| websites within an email. I had Mozilla, but it crashed and won't
| work on my computer. This was the only thing that allowed me to be
| able to. I use internet explorer and when I click like 'unsubscribe'
| I get an error message: this operation has been cancelled due to
| restrictions on the computer. Contact the administrator.
| Can you suggest anything. Also, I tried to do the web reset, but
| when I hit tools, program, there is no reset web settings.
| thanks for any help.
| Michele
|
| "Brian Tillman" wrote:
|
||
||| I received emails with highlite links, when I click on them it does
||| not go to the specific Web site, when trying to access the Web thru
||| the help file in any of the outlooks it does nothing with no
||| messages. I can access the Internet with IE with no problems.
||| Any Ideas ??
||
|| Try this. In IE, click Tools>Internet Options>Programs>Reset Web
|| Settings. --
|| Brian Tillman
 
Hi Brian,

I tried the old reset the Internet > Tools > Settings etc but it didn't work
for me. I'm still getting the "has been cancelled due to
| restrictions on the computer. Contact the administrator. " message. Could
it be something to do with Registry Settings?

Thanks
 
I tried the old reset the Internet > Tools > Settings etc but it didn't work
for me. I'm still getting the "has been cancelled due to
| restrictions on the computer. Contact the administrator. " message. Could
it be something to do with Registry Settings?
Click to expand...

It is a registry problelm and that's what resetting the browser should fix.
See if this helps: http://www.slipstick.com/problems/link_restrict.htm
 
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