G
Guest
Summary of Problem: When trying to restore to a custom restore point,
created in September, the calendar will not go back past October! Therefore,
I can't restore to the last custom restore point!
More details: Recently, my parents computer was unbootable. My dad
answered "yes" to a system restore prompt at the DOS prompt. After that, all
the user settings and software configuration that I'd worked HOURS on, in
September, were gone. Since we don't live in the same city, I am trying to
provide system support, over the long-distance telephone line and I have
tried to walk my mother through the system restore process. However,
whenever we get to the calendar, she is unable to go back to September. She
can only see October and November. She is logged in as "Owner", since that
is the only user that was on the computer after my dad did the restore. Argh!
What could be the problem? Why would the calander not go back beyond
October? I'm assuming that "owner" has admin rights, so that can't be it.
I'm lost.
created in September, the calendar will not go back past October! Therefore,
I can't restore to the last custom restore point!
More details: Recently, my parents computer was unbootable. My dad
answered "yes" to a system restore prompt at the DOS prompt. After that, all
the user settings and software configuration that I'd worked HOURS on, in
September, were gone. Since we don't live in the same city, I am trying to
provide system support, over the long-distance telephone line and I have
tried to walk my mother through the system restore process. However,
whenever we get to the calendar, she is unable to go back to September. She
can only see October and November. She is logged in as "Owner", since that
is the only user that was on the computer after my dad did the restore. Argh!
What could be the problem? Why would the calander not go back beyond
October? I'm assuming that "owner" has admin rights, so that can't be it.
I'm lost.