Can't access "Connect using a dial up modem"

  • Thread starter Thread starter Paul Cleary
  • Start date Start date
P

Paul Cleary

Hi all,
After upgrading from Xp home Edition to Xp Pro I find I
can't "Connect using a dial up modem".
Using the "New connection wizard", I can only get as far
as "set up my connection manually". When I click "next"
the "Connect using a dial-up modem" option is not
available for selection. Its greyed out.(so is Connect
using a broadband cnnection that requires a user name and
password)
Looking in services, when I start "Remote access
connection manager" I get the follow error: Error 5:
Access is denied.
When I start "Remote access auto connection manager" I get
the following error: Error 1068: The dependency service or
group failed to start.
Also in Services, "Telephony" is started.
Any help will be greatly accepted !
Thanking you in advance.
 
I have ran into 2 customers of mine that have had this
same problem. I have looked along with my co-workers to
find a fix for this. The only one we have found is to
wipe and reload, which means re-installing your windows
xp. If there is anything else I find out, i will post.
 
Paul Cleary said:
Hi all,
After upgrading from Xp home Edition to Xp Pro I find I
can't "Connect using a dial up modem".
Using the "New connection wizard", I can only get as far
as "set up my connection manually". When I click "next"
the "Connect using a dial-up modem" option is not
available for selection. Its greyed out.(so is Connect
using a broadband cnnection that requires a user name and
password)
Looking in services, when I start "Remote access
connection manager" I get the follow error: Error 5:
Access is denied.
When I start "Remote access auto connection manager" I get
the following error: Error 1068: The dependency service or
group failed to start.
Also in Services, "Telephony" is started.
Any help will be greatly accepted !
Thanking you in advance.
Click to expand...


Re-apply SP1.

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441
 
Hi Ron :o)

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Paul Cleary said:
Hi all,
After upgrading from Xp home Edition to Xp Pro I find I
can't "Connect using a dial up modem".
Using the "New connection wizard", I can only get as far
as "set up my connection manually". When I click "next"
the "Connect using a dial-up modem" option is not
available for selection. Its greyed out.(so is Connect
using a broadband cnnection that requires a user name and
password)
Looking in services, when I start "Remote access
connection manager" I get the follow error: Error 5:
Access is denied.
When I start "Remote access auto connection manager" I get
the following error: Error 1068: The dependency service or
group failed to start.
Also in Services, "Telephony" is started.
Any help will be greatly accepted !
Thanking you in advance.
Click to expand...


Re-apply SP1.

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441
 
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