G
Guest
My Canon Scanner FB 620U worker well will my old Compaq and Windows 98 but refuses to load on my new HP with Windows XP. When I try to load the scanner a message tells me that I need a "device driver that has met the Designed for Microsoft Windows XP logo requirement". HP has been of absolutely no help in solving my problem or in helping me get the new driver. Canon and Microsoft have also been unhelpful. What can I do?