cannot view 360 degree pictures

[C.M.G.]

win xp pro sp2

When viewing 360 degree images that use quicktime, I obtain expected results
(example: http://www.panoramas.dk/fullscreen5/f22-fleetweek-NY.html)

When viewing 360 degree images using another format (I am not sure which;
example: http://www.shorebytour.com/living/), I get a placeholder with the
red x icon).

Could somebody please tell me which settings I need to change, or whether I
need a plugin to make this work?

Thanks,

Clem.

 

[Vanguard]

win xp pro sp2

When viewing 360 degree images that use quicktime, I obtain expected
results (example:
http://www.panoramas.dk/fullscreen5/f22-fleetweek-NY.html)

When viewing 360 degree images using another format (I am not sure
which; example: http://www.shorebytour.com/living/), I get a
placeholder with the red x icon).

Could somebody please tell me which settings I need to change, or
whether I need a plugin to make this work?

You probably need to install whatever ActiveX control they require to
render their 360-degree views. If the site doesn't tell you what AX
control you need from whom then you'll have to ask them. There are many
AX viewers use for bubble views and obviously you don't want to install
them all. You may choose not even to install the one that they decided
to use if it is some esoteric or proprietary AX control that only works
for their site.

 

[Carey Frisch [MVP]]

QuickTime
http://www.apple.com.au/quicktime/download/standalone.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

"C.M.G." wrote:

| win xp pro sp2
|
| When viewing 360 degree images that use quicktime, I obtain expected results
| (example: http://www.panoramas.dk/fullscreen5/f22-fleetweek-NY.html)
|
| When viewing 360 degree images using another format (I am not sure which;
| example: http://www.shorebytour.com/living/), I get a placeholder with the
| red x icon).
|
| Could somebody please tell me which settings I need to change, or whether I
| need a plugin to make this work?
|
| Thanks,
|
| Clem.

 

[Jon Kennedy]

The site you mention uses a Java program called PTViewer to render the 3D
image.
http://www.fsoft.it/panorama/ptviewer.htm
Do you have Java installed/enabled on your computer?
http://www.java.com/en/download/download_the_latest.jsp

 

[C.M.G.]

Vanguard,

Thank you for your advice. See my response to Jon Kennedy.

Clem.

 

[C.M.G.]

Carey,

Thank you for your advice. See my response to Jon Kennedy.

Clem.

 

[C.M.G.]

Jon,

Thank you for your help. I downloaded Java, and the viewer now works.

Clem.

 

[Vanguard]

Vanguard,

Thank you for your advice. See my response to Jon Kennedy.

Clem.

I had ActiveX disabled when I visited that site and saw the yellow alert
saying that AX was blocked, so I figured they were trying to install the
viewer just by visiting their site (very, very rude behavior indeed). I
didn't bother digging into the HTML code to see that it was calling a
Java applet. It is foolish that the site never mentions that Java is
required for full use of their site, or that they don't bother to detect
the absence of Java and tell you that you need it.

 

[C.M.G.]

I wholeheartedly agree!

Thanks,

Clem.

I had ActiveX disabled when I visited that site and saw the yellow alert
saying that AX was blocked, so I figured they were trying to install the
viewer just by visiting their site (very, very rude behavior indeed). I
didn't bother digging into the HTML code to see that it was calling a Java
applet. It is foolish that the site never mentions that Java is required
for full use of their site, or that they don't bother to detect the
absence of Java and tell you that you need it.

 

[Jon Kennedy]

Yes, I had to view the source of the page to see what was being used to
display the virtual 3D images. I've dropped them a note to tell them they
should put a note on their site that Java is required - or better yet to
code the page to detect the Java status of the visitor's browser. Lots of
folks don't have Java installed, or they have it disabled for security
reasons - as you probably have ActiveX disabled for the same reason - and so
they think their "virtual tour" pages are broken.