Cannot shut down computer, keeps restarting

  • Thread starter Thread starter dd okie
  • Start date Start date
D

dd okie

I just installed a new motherboard and now I can't get
the computer to shut down. It keeps restarting. Only
way to shut down is to hold power button for 5 seconds.

Any suggestions?
 
The default for Windows XP is to restart on error. To change this
behavior, Right-click My Computer, and then click properties. On the
Advanced tab, click Settings under Startup and Recovery. Click to
clear the Automatically restart check box under System failure, and
then click OK. This may (probably will) result in a blue screen
message at shutdown. You can record the information and ask us what to
do next.
 
dd okie said:
I just installed a new motherboard and now I can't get
the computer to shut down. It keeps restarting. Only
way to shut down is to hold power button for 5 seconds.

Any suggestions?

Isn't a repair install required for that type of hardware replacement?

Was for me.
 
W????n said:
Isn't a repair install required for that type of hardware replacement?

Was for me.
Unless it an exact replacement. Otherwise your question
should be a statement. A repair install is required.

gls858
 
Hi, Okie.

(I'm an Okie, too. OU Sooner, Class of '56)

"Just installed a new motherboard" translates roughly to "just installed a
new heart and brain". The next time you turn on the power, your computer
wakes up thinking, "Toto, I don't think we are in Kansas anymore!"

When WinXP was installed on your computer, whether at the factory or by you,
Setup detected the hardware configuration and customized YOUR copy of WinXP
to fit THAT. Now, it's waking up in a whole new world and doesn't know
where to find the hard drives, the memory or anything else. To re-customize
WinXP to fit your NEW hardware, you need to run WinXP Setup again. The only
way to do this (unless you find a shortcut I don't know about) is to boot
from the WinXP CD-ROM and follow the prompts.

There is a shortcut that will preserve your installed applications and data
and most of your tweaks. It will take as long as reinstalling WinXP,
though, and you will need to revisit Windows Update - as soon as you get
your firewall and antivirus back in place - to get the latest Service Pack
and later fixes. You'd better set aside a half-day for the project, then
follow these instructions:

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;q315341

Please let us know if you find a better way.

RC
 
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