Cannot send emails

  • Thread starter Thread starter ad71
  • Start date Start date
A

ad71

I installed a general Windows update this morning and since then I have not
been able to send any email. Receiving them is not a problem.

It is almost as if the sending facility has been deleted, clicking the send
buttons has no effect at all.

Help please
 
Do you have antivirus software set to scan email on your computer? If so,
disable it. See www.oehelp.com/OETips.aspx#3

If not, is there any error message? Do you get the messages copied to the
sent items folder, or are they still in the outbox? You can try the compact
and repair features of my WMUtil program (www.oehelp.com/WMUtil/) and that
might help.

steve
 
Some antivirus programs are negatively affected by updates
to Windows. As a test, uninstall the antivirus, reboot, then
try sending again.
Please report back.
 
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