Cannot send email

  • Thread starter Thread starter dollie
  • Start date Start date
D

dollie

Can receive email, but not send. Started today and have used Windows Mail for
9 months. For long time, tries to send then terminates.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'John O. Adams Painting', Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F
 
dollie said:
Can receive email, but not send. Started today and have used Windows Mail
for
9 months. For long time, tries to send then terminates.

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'John O. Adams Painting', Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error
Number: 0x800CCC0F
Click to expand...

You need to follow Comcast's instructions. You haven't done that.
 
Change port 25 to port 587. Also make sure that "My server requires
authentication" is checked.
If that does not fix the problem, your antivirus is probably the culprit.
 
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