Cannot Send email

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi
I cannot send emai, very time I attempt to send, I receive this error message.
"Your server has unexpectedly terminated the connectin. Possible causes for
this include Server problems, network problems, or a long period of
inactivity. Subject "Test", Account: mail.telus.net, Server: smtp.telus.net,
Protocol SMTP, Port 25, Secure(SSL): no, Socket error 10053, Error number
0x800CCC0F

Any help would be greatly appreciated. Thank You
Al
 
Allan said:
Hi
I cannot send emai, very time I attempt to send, I receive this error
message.
"Your server has unexpectedly terminated the connectin. Possible causes
for
this include Server problems, network problems, or a long period of
inactivity. Subject "Test", Account: mail.telus.net, Server:
smtp.telus.net,
Protocol SMTP, Port 25, Secure(SSL): no, Socket error 10053, Error number
0x800CCC0F

Any help would be greatly appreciated. Thank You
Al
Click to expand...
Does your connection to smtp.telus.net go through any other internet
provider's equipment before it gets to telus.net? If so, connections to
port 25
are often blocked to cause problems for spammers. You might ask telus.net
if their outgoing email server listens to any port other than port 25 for
outgoing mail, and if so, whether you need to change anything other than the
port number to use it.
 
Before you get Telus involved (and I don't think they will help),
check your antivirus software.
Windows Mail is not compatible with most McAfee
and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
 
Edit your acount from the tools menu. If you are loggin in with secure
passport on, try to turn it of. Sorry for my bad english. I am from Norway ;-)
 
Does your connection to that server cross over from one internet provider's
equipment to another's before it reaches the server? If so, such
connections
to port 25 are often blocked to cause trouble for spammers.

You might also want to check your setup:

http://mindprod.com/jgloss/telus.html
 
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