Cannot send email in OL2000 since 12/6

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Win2k Professional, w/Office 2k Premium, all updates, SP4 installed,
using Norton Pers. Firewall 2005 (had 2003 w/daily updates until 9 days
after this started - hoping that upgrade would fix - nope), and Norton
Systemworks 2005 also (had Systemworks 2004 when problem started,
same idea as previous, upgrade didn't fix problem). Checked all acct
settings, etc. tried changing ports, uninstalled & reinstalled Outlook 2k,
uninstalled/reinstalled Firewall, etc. etc. -

Problem!: Can receive emails, no problem, cannot send emails from
Outlook, they remain in Outbox. Error message: "TCP/IP connection
was unexpectedly terminated by server...Error Number 0x800ccc0f"
This started on 12/6 - noticed on Norton site in support section,
specific reference to this date & error - LiveUpdate supposed to fix
it. Nope. And after talking with Norton "tech" support, I was told
to go to Microsoft, not their (Norton's) problem.

Please help, husband is ready to throw 'puter out to curb...

Sioux
 
Process of illumination. Shutdown Norton, then start outlook and do
SEND/RECEIVE.

What happens?
 
Sioux said:
Problem!: Can receive emails, no problem, cannot send emails from
Outlook, they remain in Outbox. Error message: "TCP/IP connection
was unexpectedly terminated by server...Error Number 0x800ccc0f"
Click to expand...

The most frequent cause of this is Norton. Uninstall and reinstall it,
leaving out the email scanning option.
 
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