Cannot "Save As ..." in Word 2003

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  • Start date Start date
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Guest

I have a desktop (AMD 1400, 512 MB RAM, 80 GB drive, WinXP SP1) running
Office 2003 and patched up. The client cannot "Save As ..." in Word only.
Excel and PP work fine. If I log in as an Admin Word operates normally. It is
in his account specifically.

Any ideas? Is there a preference file or specific .dll for that user that
can be deleted or reset?

We tried reinstalling Office and it made no difference. Again, it is
specific to his account only. Other users on that system do not have the
problem.

He has a workaround of choosing "Save as Web Page ..." and then reassigning
the file type to what he wants, but this is annoying.

Thanks.

Please reply to (e-mail address removed)
 
Hi =?Utf-8?B?VGhlIE1hY0ZhbmF0aWM=?=,

One assumes you've down a full virus scan?

How about if one holds down Ctrl when starting Word? Is the command available
now?
I have a desktop (AMD 1400, 512 MB RAM, 80 GB drive, WinXP SP1) running
Office 2003 and patched up. The client cannot "Save As ..." in Word only.
Excel and PP work fine. If I log in as an Admin Word operates normally. It is
in his account specifically.

Any ideas? Is there a preference file or specific .dll for that user that
can be deleted or reset?

We tried reinstalling Office and it made no difference. Again, it is
specific to his account only. Other users on that system do not have the
problem.

He has a workaround of choosing "Save as Web Page ..." and then reassigning
the file type to what he wants, but this is annoying.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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