Cannot receive or send e-mail getting error

  • Thread starter Thread starter Susan Lane
  • Start date Start date
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Susan Lane

I have all of a sudden stopped being able to send or receive messages. I have
read through most of the discussion questions on this site and tried just
about everything. I have uninstalled my Macafee and installed vista. I am not
sure how to diable the e-mail scanning. I read the website refernce referred
to in previous post, but I still cannot figure out how to enable it. I have
deleted my e-mail account and rebooted it. Disabled the SSL and I am still
getting the following error

Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3,
Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

When I click send/receive it asks me for my username and password and when
entered it just keeps going back to asking for username and password. When
you close the window it gives you the above error.

Please help I am so frustrated.

Susan
 
Susan Lane said:
I have all of a sudden stopped being able to send or receive messages. I
have
read through most of the discussion questions on this site and tried just
about everything. I have uninstalled my Macafee and installed vista. I am
not
sure how to diable the e-mail scanning. I read the website refernce
referred
to in previous post, but I still cannot figure out how to enable it. I
have
deleted my e-mail account and rebooted it. Disabled the SSL and I am still
getting the following error

Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3,
Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

When I click send/receive it asks me for my username and password and when
entered it just keeps going back to asking for username and password. When
you close the window it gives you the above error.

Please help I am so frustrated.

Susan
Click to expand...

You may need this to clean up after the McAfee uninstall:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>

brockweb.com doesn't seem to be an internet provider, so it may not
have its mail server set up correctly.

http://www.brockweb.com/

When I tried a tracert on mail.brockweb.com, I reached
mail15.intermedia.net instead. If intermedia.net is your email provider,
you may find this useful:

http://www.intermedia.net/support/kb/default.asp?id=1019

Also, what do you mean that you installed Vista?

How to disable email scanning varies depends on what antivirus
program you have. Some don't let you disable it.
 
Your internet provider may have made a change to whether they let
connections to another company's port 25 through, without telling you.
I think the intermedia.net instructions include a way to use another
port if you have trouble with port 25.

The easiest way I've found to disable email scanning for the free
version of avast! is to uninstall it, then do a custom install where
you tell it to leave out the part that scans email. The paid version
may have more options I haven't seen.

http://www.avast.com/eng/avast_4_home.html
 
I am having exactly the same problems trying to access my windows mail.
Message received as below

Account: 'Slingshot', Server: 'pop3.slingshot.co.nz', Protocol: POP3,
Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

Dont think this has anything to do with Avast though
 
Susan Lane said:
I have all of a sudden stopped being able to send or receive messages. I
have
read through most of the discussion questions on this site and tried just
about everything. I have uninstalled my Macafee and installed vista. I am
not
sure how to diable the e-mail scanning. I read the website refernce
referred
to in previous post, but I still cannot figure out how to enable it. I
have
deleted my e-mail account and rebooted it. Disabled the SSL and I am still
getting the following error

Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3,
Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

When I click send/receive it asks me for my username and password and when
entered it just keeps going back to asking for username and password. When
you close the window it gives you the above error.

Please help I am so frustrated.

Susan
Click to expand...

Some mail logons want you to use your entire address for a username and some
just want the part before the '@'. More and more are requiring that the
entire username be in lowercase.

Make sure your password is all in the correct case and that the port numbers
and security settings are those required by the server.
 
Some mail logons want you to use your entire address for a username and some
just want the part before the '@'. More and more are requiring that the
entire username be in lowercase.

Make sure your password is all in the correct case and that the port numbers
and security settings are those required by the server.
 
The error message you included pertains only to receiving.
Make sure that under username you are entering the full email
address, (e-mail address removed).

I would have to see a separate send error message to diagnose
that condition, but in general, your ISP will not permit you to use
the port 25 SMTP server belonging to another outfit. You can
substitute the Wildblue.net SMTP server.

Both the sending and receiving issues may get resolved if you switch
to the newer settings recommended by Intermedia.net, the web hosting
provider for Brockweb.com. Use the setup instructions for OE6:
http://www.intermedia.net/support/kb/default.asp?id=1019
and use mail15.intermedia.net for both the incoming and outgoing
mail servers.
 
I have the same problem, up till three weeks ago my e-mail was working fine ,
now I get a pop-up wanting my username and password, but does not accept
them. I have checked my settings against the ones on my desktop pc that is
running XP and they are the same. I don't have a problem accessing my email
server on it.
 
Which antivirus are you using? Some are not compatible with Windows Mail.

Your email account may have become corrupted. Delete that email account,
restart Windows Mail, then recreate that account.
 
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