cannot receive emails

  • Thread starter Thread starter Margaret Totten
  • Start date Start date
M

Margaret Totten

Using windows mail and had been successfully for some time, until my PC
crashed and had to be repaired. When I got it back this week all settings
and information was lost including settings. I have managed to get internet
working and can send emails but when I try to receive these I get the
undernoted error - how do i fix this (I amnot really computer literate to
say the least and am struggling as I have alot of contacts phoning me saying
i have not replied or attended events), I need my email account up and
running

Account: 'mail.talktalk.net', Server: 'mail.talktalk.net', Protocol: POP3,
Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

If you can reply to me using my web address margaret.totten:tiscali.co.uk
this would be good
 
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Sorry, we don't provide support via private email.
 
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