Cannot open Outlook 2007

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

For the past two days, I've been unable to open Outlook 2007. When I click
the icon, I receive the following error message:

Microsoft Office Outlook has stopped working. A problem caused the program
to stop working correctly. Windows will close the program and notify you if
a solution is available.

I can see the outlook window and see my folders in the far left window pain.
I also can see the calendar, but no emails appear in the inbox. I just see
the message loading. Earlier this week I was having trouble accessing my
entire Office 2007 suite. My operating systems is Windows Vista. I
contacted Dell customer support and repaired Windows Vista. I'm able to
access all other programs with the exception of Outlook.
 
Have you tried creating a new Outlook profile for it to use? Rename the old
profile and create a new one, see if that helps. Let me know.
 
No, I haven't tried that. Can you tell me how I would go about renaming the
old profile and creating a new one?

Eboni
 
Control Panel - Mail - Show Profiles - Add, etc. While you're there, set the
option to Prompt for a profile to be used so that you can tell Outlook to
use the new profile rather than the old. (I don't think you can rename a
profile in Vista... not sure if it was possible in XP, either; but, that's
not key to this since you can tell Outlook which profile to use).
 
Thanks. I added the new profile and told Outlook to use the new profile. I
still cannot access Microsoft Outlook. Any other thoughts as to what could
be causing my problems?

Eboni
 
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