Cannot Open Help and Support Centre

  • Thread starter Thread starter aj
  • Start date Start date
A

aj

I have recently cleaned up my registry (without backing
up first !) - now my Help and Support Centre does not
work. I am getting a message saying "cannot find
helpctr.exe" - not much help on the knowlege base either -
any ideas
 
Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver

To reinstall Help and Support:
Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".

--
Carey Frisch
Microsoft MVP
Windows XP Shell/User

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| I have recently cleaned up my registry (without backing
| up first !) - now my Help and Support Centre does not
| work. I am getting a message saying "cannot find
| helpctr.exe" - not much help on the knowlege base either -
| any ideas
 
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