Cannot make the Rules to work

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Guest

I have set up the rules to move my email to designated folders. I have tried
starting from "a blank rule"; but, it did not work. Then I would delete the
rule and start all over using "from a template". that didn't work. I use the
"when mail arrive from people or distribution list"...I also tried checking
and selecting the only account I have "specified account". My mail will go
only to the inbox. I can drag the mail manually to their designated
mailboxes...But, I cannot make the "rule" move it automatically. I am using
outlook 2003...and running Windows XP.
 
Describe from start to finish the rule that you are trying to create that
will not run.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Reeves asked:

| I have set up the rules to move my email to designated folders. I
| have tried starting from "a blank rule"; but, it did not work. Then I
| would delete the rule and start all over using "from a template".
| that didn't work. I use the "when mail arrive from people or
| distribution list"...I also tried checking and selecting the only
| account I have "specified account". My mail will go only to the
| inbox. I can drag the mail manually to their designated
| mailboxes...But, I cannot make the "rule" move it automatically. I am
| using outlook 2003...and running Windows XP.
 
I tried three ways: 1. Through "Organize" 2. Right click on an email and
selecting "create a rule" 3. Using "rule and alerts". I click on "new rule".
I click on "start from a blank rule". Then, "check messages when they
arrive".

From the tools menu, I select "rules and alerts. Then, "next" and check
"from people or distribution list...and check "through specified account". In
the bottom panel I would click on "people or distribution list" and select
the people I want the rule to be used on from my address book. And then click
"specified account" and select the only one I have. Then click "next" and
check "move it to the specified folder" ; on the bottom panel, click
"specified folder" and chose a designated folder
I created. I click "next"...no selections here...I click "next" again; name
the rule and check " run this rule now..." and "turn on this rule", and I
click "finish". All the messages for that rule will be transferred to the
designated folder. Then I would click "apply" and "ok"...

But, when new mail, for that rule, arrives it will go to the "inbox" and not
the designated folder. I would have to drag that mail from the inbox to the
designated folder manually. I tried using the "template"...but to no
avail...How can I correct this problem? I have updated "Office" and
everything else is running just fine.

Help...
 
How many rules do you have and do any of them work? Have you tried closing
and reopening Outlook? Help->Detect and Repair?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Reeves asked:

| I tried three ways: 1. Through "Organize" 2. Right click on an email
| and selecting "create a rule" 3. Using "rule and alerts". I click on
| "new rule". I click on "start from a blank rule". Then, "check
| messages when they arrive".
|
| From the tools menu, I select "rules and alerts. Then, "next" and
| check "from people or distribution list...and check "through
| specified account". In the bottom panel I would click on "people or
| distribution list" and select the people I want the rule to be used
| on from my address book. And then click "specified account" and
| select the only one I have. Then click "next" and check "move it to
| the specified folder" ; on the bottom panel, click "specified folder"
| and chose a designated folder
| I created. I click "next"...no selections here...I click "next"
| again; name the rule and check " run this rule now..." and "turn on
| this rule", and I click "finish". All the messages for that rule
| will be transferred to the designated folder. Then I would click
| "apply" and "ok"...
|
| But, when new mail, for that rule, arrives it will go to the "inbox"
| and not the designated folder. I would have to drag that mail from
| the inbox to the designated folder manually. I tried using the
| "template"...but to no avail...How can I correct this problem? I have
| updated "Office" and everything else is running just fine.
|
| Help...
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Describe from start to finish the rule that you are trying to create
|| that will not run.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Reeves asked:
||
||| I have set up the rules to move my email to designated folders. I
||| have tried starting from "a blank rule"; but, it did not work. Then
||| I would delete the rule and start all over using "from a template".
||| that didn't work. I use the "when mail arrive from people or
||| distribution list"...I also tried checking and selecting the only
||| account I have "specified account". My mail will go only to the
||| inbox. I can drag the mail manually to their designated
||| mailboxes...But, I cannot make the "rule" move it automatically. I
||| am using outlook 2003...and running Windows XP.
 
A success story, after doing "detect and repair" and restarted Outlook...I
ran a test. And lo and behold, the mail went straight to the designated
folder.

Thank you Milly...
Reeves

Milly Staples said:
How many rules do you have and do any of them work? Have you tried closing
and reopening Outlook? Help->Detect and Repair?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Reeves asked:

| I tried three ways: 1. Through "Organize" 2. Right click on an email
| and selecting "create a rule" 3. Using "rule and alerts". I click on
| "new rule". I click on "start from a blank rule". Then, "check
| messages when they arrive".
|
| From the tools menu, I select "rules and alerts. Then, "next" and
| check "from people or distribution list...and check "through
| specified account". In the bottom panel I would click on "people or
| distribution list" and select the people I want the rule to be used
| on from my address book. And then click "specified account" and
| select the only one I have. Then click "next" and check "move it to
| the specified folder" ; on the bottom panel, click "specified folder"
| and chose a designated folder
| I created. I click "next"...no selections here...I click "next"
| again; name the rule and check " run this rule now..." and "turn on
| this rule", and I click "finish". All the messages for that rule
| will be transferred to the designated folder. Then I would click
| "apply" and "ok"...
|
| But, when new mail, for that rule, arrives it will go to the "inbox"
| and not the designated folder. I would have to drag that mail from
| the inbox to the designated folder manually. I tried using the
| "template"...but to no avail...How can I correct this problem? I have
| updated "Office" and everything else is running just fine.
|
| Help...
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Describe from start to finish the rule that you are trying to create
|| that will not run.
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Reeves asked:
||
||| I have set up the rules to move my email to designated folders. I
||| have tried starting from "a blank rule"; but, it did not work. Then
||| I would delete the rule and start all over using "from a template".
||| that didn't work. I use the "when mail arrive from people or
||| distribution list"...I also tried checking and selecting the only
||| account I have "specified account". My mail will go only to the
||| inbox. I can drag the mail manually to their designated
||| mailboxes...But, I cannot make the "rule" move it automatically. I
||| am using outlook 2003...and running Windows XP.
Click to expand...
 
Glad you got it working... rules are good, m'kay!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Reeves asked:

| A success story, after doing "detect and repair" and restarted
| Outlook...I ran a test. And lo and behold, the mail went straight to
| the designated folder.
|
| Thank you Milly...
| Reeves
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| How many rules do you have and do any of them work? Have you tried
|| closing and reopening Outlook? Help->Detect and Repair?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Reeves asked:
||
||| I tried three ways: 1. Through "Organize" 2. Right click on an
||| email and selecting "create a rule" 3. Using "rule and alerts". I
||| click on "new rule". I click on "start from a blank rule". Then,
||| "check
||| messages when they arrive".
|||
||| From the tools menu, I select "rules and alerts. Then, "next" and
||| check "from people or distribution list...and check "through
||| specified account". In the bottom panel I would click on "people or
||| distribution list" and select the people I want the rule to be used
||| on from my address book. And then click "specified account" and
||| select the only one I have. Then click "next" and check "move it to
||| the specified folder" ; on the bottom panel, click "specified
||| folder" and chose a designated folder
||| I created. I click "next"...no selections here...I click "next"
||| again; name the rule and check " run this rule now..." and "turn on
||| this rule", and I click "finish". All the messages for that rule
||| will be transferred to the designated folder. Then I would click
||| "apply" and "ok"...
|||
||| But, when new mail, for that rule, arrives it will go to the "inbox"
||| and not the designated folder. I would have to drag that mail from
||| the inbox to the designated folder manually. I tried using the
||| "template"...but to no avail...How can I correct this problem? I
||| have updated "Office" and everything else is running just fine.
|||
||| Help...
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Describe from start to finish the rule that you are trying to
|||| create that will not run.
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After furious head scratching, Reeves asked:
||||
||||| I have set up the rules to move my email to designated folders. I
||||| have tried starting from "a blank rule"; but, it did not work.
||||| Then
||||| I would delete the rule and start all over using "from a
||||| template". that didn't work. I use the "when mail arrive from
||||| people or distribution list"...I also tried checking and
||||| selecting the only account I have "specified account". My mail
||||| will go only to the
||||| inbox. I can drag the mail manually to their designated
||||| mailboxes...But, I cannot make the "rule" move it automatically. I
||||| am using outlook 2003...and running Windows XP.
 
Reeves said:
From the tools menu, I select "rules and alerts. Then, "next" and
check "from people or distribution list...and check "through
specified account". In the bottom panel I would click on "people or
distribution list" and select the people I want the rule to be used
on from my address book. And then click "specified account" and
select the only one I have.
Click to expand...

If you have only one account, leave the "from specified account" test out.
Make sure, also, that you include the "stop processing more rules" action.
 
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