cannot install hardware

  • Thread starter Thread starter Joe
  • Start date Start date
J

Joe

I have an hp unit that I've done a complete format and reinstallation of the
XP home edition, loaded Service Pack2 and still have the same issue. Upon
starting the pc the OS trys to load the onboard ethernet controller and
comes up with this message " Windows could not load the installer for Net.
Contact your hardware vendor for assistance." I went into the BIOS and
disabled the onboard ethernet controller (nic) and then rebooted with no
problems.I assumed the onboard nic was broke. I then installed a new PCI
Ethernet Controller and the same message appears " Windows could not load
the installer for Net. Contact your hardware vendor for assistance." and the
machine again refuses to recognize and install the drivers from the Nic's
original Driver CD. How can I fix this?? Thanks for any suggestions.

Joey
 
I have an hp unit that I've done a complete format and reinstallation of
the XP home edition, loaded Service Pack2 and still have the same issue.
Upon starting the pc the OS trys to load the onboard ethernet controller
and comes up with this message " Windows could not load the installer for
Net. Contact your hardware vendor for assistance." I went into the BIOS
and disabled the onboard ethernet controller (nic) and then rebooted with
no problems.I assumed the onboard nic was broke. I then installed a new
PCI Ethernet Controller and the same message appears " Windows could not
load the installer for Net. Contact your hardware vendor for assistance."
and the machine again refuses to recognize and install the drivers from
the Nic's original Driver CD. How can I fix this?? Thanks for any
suggestions.

Joey
Click to expand...

You need to install the driver for the onboard NIC that came with your
motherboard's CD. Or, if you're going to stick with the PCI NIC, then the
drivers that came with that device. Don't count on XP to provide drivers
that work with every device out there. Even if XP does provide drivers,
you're still better off using the ones from the manufacturer of the device
you wish to use.
 
From: Joe <[email protected]>
Subject: cannot install hardware
Date: Tue, 9 Aug 2005 17:54:09 -0400
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I have an hp unit that I've done a complete format and reinstallation of the
XP home edition, loaded Service Pack2 and still have the same issue. Upon
starting the pc the OS trys to load the onboard ethernet controller and
comes up with this message " Windows could not load the installer for Net.
Contact your hardware vendor for assistance." I went into the BIOS and
disabled the onboard ethernet controller (nic) and then rebooted with no
problems.I assumed the onboard nic was broke. I then installed a new PCI
Ethernet Controller and the same message appears " Windows could not load
the installer for Net. Contact your hardware vendor for assistance." and the
machine again refuses to recognize and install the drivers from the Nic's
original Driver CD. How can I fix this?? Thanks for any suggestions.

Joey
Click to expand...

You wouldn't. by chance have a firewire card or controller
installed. If so that could be interfering with the
detection of the network cards. Some firewire cards have
recognition of network control capability. I found myself in
the same chair recently (NEC firewire controller - generic).
Disable the firewire connection from the network settings
and or remove the client for ms networks from its list of
configured services/protocols. A long shot but it may help
if you have firewire.
 
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